fix problems on Bravofly [iphone]

—— Run into issues on Bravofly? Get help pending when official support gets back to you!

Bravofly

Info:

company: BravoNext SA

: https://www.bravofly.com/en/help/assistance.html

: www.bravofly.com

Chat with our AI-based Bravofly Support

🛠️ Common Bravofly Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Difficult to navigate back to main hotel list

Fix: To navigate back to the main hotel list, look for a 'Back' button or an arrow icon at the top left corner of the screen. If this is not visi... ⇲

Tickets not protected after purchase

Fix: After purchasing tickets, take a screenshot of your confirmation and any relevant details. This can serve as proof in case of issues. Additi... ⇲

Support issue

Customer service only accessible via international call

Fix: Check the app for any available chat support or email options. Some apps provide a contact form or a help section that may allow you to subm... ⇲

No real person to talk to for support

Fix: Utilize any available chatbots or automated support features in the app. They may provide useful information or direct you to the right reso... ⇲

No phone support available

Fix: Check the app for any alternative support options such as live chat or email support. These can often be more effective than phone support.... ⇲

Poor customer support response

Fix: When contacting support, be clear and concise in your communication. Provide all necessary details to help expedite the process. OR Follo... ⇲

Security issue

Tickets can be revoked after purchase

Fix: Always read the terms and conditions before purchasing tickets to understand the cancellation and revocation policies. If you notice any dis... ⇲

Booking confirmation not guaranteed

Fix: After booking, always check your email for a confirmation message. If you do not receive one within a few minutes, log back into the app to... ⇲

Payments issue

Refund process is non-existent

Fix: Document all your transactions and communications regarding the refund. If you believe you are eligible for a refund, send a detailed email... ⇲

Refunds denied despite eligibility

Fix: Keep a record of all communications regarding your refund request. If you believe you are eligible, prepare a detailed case and submit it th... ⇲

Double charging for bookings

Fix: If you notice a double charge, immediately check your bank statement and take a screenshot. Contact customer service through the app or emai... ⇲

Hidden fees for digital boarding passes

Fix: Before finalizing your booking, review the total cost breakdown carefully to identify any additional fees. This can help you avoid surprises... ⇲

Notifications issue

Changes to flights not communicated

Fix: Regularly check the app for updates on your flight status. Enable notifications in the app settings to receive alerts about any changes. O... ⇲

Lack of communication regarding flight cancellations

Fix: Regularly check the app and your email for updates on your flight status. Enable notifications to receive alerts about cancellations or chan... ⇲

Settings issue

Inability to change or cancel flights

Fix: Before booking, check the change and cancellation policies for your flight. If you need to make changes, try to do so as soon as possible to... ⇲

Account issue

Issues with checking in

Fix: Ensure that you have all necessary documents ready before checking in, such as your booking reference and identification. Try checking in th... ⇲

Network issue

Bravofly has communication problems

Fix: Ensure that your internet connection is stable. If the app is not responding, try closing and reopening it or restarting your device. OR... ⇲

Bugs issue

Inconsistent flight availability information

Fix: Always cross-check flight availability on the airline's official website to confirm the information provided in the app. OR If you notice... ⇲

Freezing issue

Bravofly freezes or crashes during use

Fix: If the app freezes, try force-closing it by double-tapping the home button and swiping up on the app. Restart the app afterward. OR Check... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

70.8%

Bad experience

25.7%

Neutral

3.5%

~ from our NLP analysis of 202 combined software ratings.

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Private Data Bravofly collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics