fix problems on Opodo [iphone]

—— Run into issues on Opodo? Get help pending when official support gets back to you!

Opodo: Book cheap flights

Info:

company: Opodo Ltd.

: http://www.opodo.co.uk

: www.opodo.com

Chat with our AI-based Opodo Support

🛠️ Common Opodo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Flights seem less expensive but add-ons may not be worth it

Fix: When searching for flights, carefully review the total cost breakdown before finalizing your booking. Look for the 'total price' section tha... ⇲

Worst customer support

Fix: If you encounter issues, try using the FAQ section on the Opodo website or app. Many common questions and problems are addressed there, whic... ⇲

Payments issue

Refund promises not fulfilled

Fix: Keep a detailed record of all communications regarding your refund request, including dates, times, and the names of representatives you spo... ⇲

Insurance claims not honored

Fix: Review the terms and conditions of your insurance policy to ensure you are following the correct procedure for claims. Make sure you have al... ⇲

Delayed refunds

Fix: Keep track of your refund request and follow up regularly with Opodo's customer service. Document each interaction to ensure you have a reco... ⇲

Unclear pricing for services

Fix: Before booking, carefully read through the pricing details and terms of service to understand what is included in the fare and what addition... ⇲

Account issue

No option to change name or email

Fix: If you need to change your name or email, check the Opodo help section for any specific instructions on how to submit a request for changes.... ⇲

Incompetent ticket management

Fix: Keep all your booking confirmations and itineraries organized in a dedicated folder or app. This will help you manage your tickets and any c... ⇲

Confusing account management

Fix: Take time to explore the account management section of the app or website. Familiarize yourself with where to find your bookings, personal i... ⇲

UI issue

Website issues with check-in

Fix: If you experience issues with online check-in, try clearing your browser cache and cookies, or use a different browser to see if that resolv... ⇲

Difficulties in adding hand baggage

Fix: Before booking, check the airline's baggage policy directly on their website to understand what is included in your fare. This will help you... ⇲

Inability to check in online

Fix: Ensure that you are using the correct booking reference and last name as per your ticket. Double-check for any typos that may prevent you fr... ⇲

Permissions issue

Automatic charges for Opodo Prime without consent

Fix: Review your account settings to see if you can disable automatic renewals for Opodo Prime. Look for a subscription or billing section in you... ⇲

Notifications issue

No notifications for flight cancellations

Fix: Regularly check your email and spam folder for any notifications from Opodo or the airline regarding flight changes or cancellations. Ensure... ⇲

Lack of communication regarding flight status

Fix: Set up alerts through the airline's app or website for flight status updates. This can provide you with real-time information directly from... ⇲

Crashes issue

Opodo crashes on certain devices

Fix: Ensure that your app is updated to the latest version available in the App Store. Developers often release updates to fix bugs and improve p... ⇲

Bugs issue

Errors when trying to change or cancel flights

Fix: Double-check the airline's change and cancellation policy before attempting to make changes. Ensure you are following the correct steps as o... ⇲

Compatibility issue

Inconsistent user experience between app and website

Fix: Try to use one platform consistently for your bookings, either the app or the website, to minimize confusion and familiarize yourself with i... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

86.8%

Bad experience

9.7%

Neutral

3.5%

~ from our NLP analysis of 3,150 combined software ratings.

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Private Data Opodo collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Search History
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Search History
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics