fix problems on Eurowings [iphone]

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Eurowings
Info:
company: Eurowings GmbH
: https://www.eurowings.com/contact
: www.eurowings.com
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Compatibility issue
Redirects to mobile web version

Fix: 1. Clear Browser Cache: If the app redirects you to the web version, clear your mobile browser's cache and cookies. Go to Settings > Safari... ⇲
 
Payments issue
Booking data gets deleted during payment

Fix: 1. Ensure Stable Internet Connection: A weak connection can cause data loss. Make sure you are on a reliable Wi-Fi or mobile data connection... ⇲
Frequent errors during payment process

Fix: 1. Check Payment Method: Ensure that your payment method is valid and has sufficient funds. Try using a different card if possible. 2. Updat... ⇲
 
Loading issue
Unable to load boarding passes

Fix: 1. Refresh the App: Close the app completely and reopen it. This can help reload your boarding pass. 2. Check for Updates: Ensure the app is... ⇲
 
Customization issue
No option to change luggage type

Fix: 1. Check Booking Details: Go to your booking details in the app and look for an option to manage your booking. This may allow you to change... ⇲
No language selection during check-in

Fix: 1. Change Device Language: Go to Settings > General > Language & Region and change your iPhone's language to your preferred language. This m... ⇲
 
UI issue
Complicated user interface

Fix: 1. Familiarize with the App: Spend some time exploring the app to understand its layout and features. Look for a tutorial or help section wi... ⇲
 
Updates issue
Inconsistent flight information updates

Fix: 1. Refresh the App: Close and reopen the app to refresh the flight information. 2. Check Notifications: Ensure that notifications are enable... ⇲
 
Settings issue
Issues with seat selection and upgrades

Fix: 1. Check Booking Details: Go to your booking in the app and look for the seat selection option. Ensure you are within the allowed time frame... ⇲
 
Login issue
Cannot log in or access bookings

Fix: 1. Reset Password: If you cannot log in, try resetting your password through the app or website. 2. Check Username: Ensure you are entering... ⇲
 
Support issue
Poor customer service experience

Fix: 1. Use Alternative Contact Methods: If the app's customer service is lacking, try reaching out via email or social media for a potentially q... ⇲
 
Bugs issue
Eurowings shows expired flights as upcoming

Fix: 1. Refresh the App: Close and reopen the app to refresh the flight information. 2. Clear App Cache: Go to Settings > General > iPhone Storag... ⇲
Lack of proper testing before release

Fix: 1. Provide Feedback: Use the app's feedback feature to report issues you encounter, which may help improve future updates. 2. Stay Updated:... ⇲
 
Freezing issue
Unresponsive app features

Fix: 1. Restart the App: Close the app completely and reopen it to see if the features become responsive. 2. Update the App: Check for updates in... ⇲
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 what users are saying
Good experience
93.5%

Bad experience
4.2%

Neutral
2.4%

~ from our NLP analysis of 3,216 combined software ratings.

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 Private Data Eurowings collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics