fix problems on Volotea [iphone]

​

—— Run into issues on Volotea? Get help pending when official support gets back to you!

Volotea
Info:
company: Volotea S.A.
: https://www.volotea.com/en/contact/
: www.volotea.com
Chat with our AI-based Volotea Support
   Hello! How can I assist you?  

characters left:
 
Search issue

Booking information not found

Fix: 1. Refresh the app: Close the app and reopen it to refresh the data. This can help in retrieving the latest booking information. 2. Check yo... ⇲
 
UI issue

Inconsistent user experience

Fix: 1. Update the app: Ensure you are using the latest version of the app, as updates often fix inconsistencies and improve user experience. 2.... ⇲

Lack of mobile boarding pass

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as mobile boarding pass features may be included in updates. 2. Use e... ⇲
 
Account issue

Difficulties in checking in online

Fix: 1. Ensure you have the correct booking reference: Double-check the reference number and personal details you are entering to avoid errors. 2... ⇲

Inability to manage bookings

Fix: 1. Log out and log back in: Sometimes, logging out of your account and logging back in can refresh your booking management options. 2. Use t... ⇲
 
Support issue

Automated customer support

Fix: 1. Use the FAQ section: Check the app or website for a Frequently Asked Questions section that may address your concerns without needing to... ⇲
 
Notifications issue

Excessive notification spam

Fix: 1. Adjust notification settings: Go to Settings > Notifications > Volotea and customize which notifications you want to receive or turn them... ⇲
 
Settings issue

Complex membership and baggage policies

Fix: 1. Review the policies: Go to the Volotea website or app and look for a dedicated section on membership and baggage policies to understand t... ⇲

Unclear benefits for membership

Fix: 1. Review membership details: Go to the membership section in the app or website to read about the benefits and features offered. 2. Compare... ⇲
 
Payments issue

Hidden fees at the airport

Fix: 1. Review your booking: Before finalizing your booking, carefully review all fees associated with your flight, including baggage fees, to av... ⇲

Increased flight prices during booking

Fix: 1. Book in advance: Prices often increase as the departure date approaches, so try to book your flights as early as possible. 2. Use incogni... ⇲
 
Bugs issue

Website and app errors

Fix: 1. Clear browser cache: If using the website, clear your browser’s cache and cookies. For Safari, go to Settings > Safari > Clear History an... ⇲
 
Login issue

Login issues

Fix: 1. Reset your password: If you cannot log in, use the 'Forgot Password' option to reset your password via email. 2. Check for typos: Ensure... ⇲
 
Slow issue

Slow performance

Fix: 1. Close background apps: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) and swipe up on app... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
89.0%

Bad experience
8.2%

Neutral
2.8%

~ from our NLP analysis of 793 combined software ratings.

 Switch to these Alternatives:
Aeroitalia
ITA Airways
Air Algérie
Naolib tram & bus
TBM mobilités
enjoy vehicle sharing
Transavia
Witick · Tickets Tram Bus Boat
Corsica Ferries
DropTicket

 Private Data Volotea collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics