A. 1. Clear the app cache: Go to your device's Settings > Apps > EXCEED > Storage > Clear Cache. This can help remove any temporary files that may be causing the crashes. 2. Update the app: Ensure you have the latest version of EXCEED installed. Go to the Google Play Store, search for EXCEED, and tap 'Update' if available. 3. Reinstall the app: Uninstall EXCEED from your device and then reinstall it from the Google Play Store. This can resolve issues caused by corrupted files.

B. 4. Check for device updates: Go to Settings > System > System Update and ensure your Android device is up to date. Sometimes, app crashes can be related to outdated system software.