A. 1. Refresh the app: Pull down on the screen to refresh your account information. 2. Log out and log back in: This can help refresh your account data. 3. Check for app updates: Ensure you have the latest version of the app installed, as updates may fix bugs related to fund access.

B. 4. Clear app cache: Go to Settings > Apps > EXCEED > Storage > Clear Cache to remove any temporary files that may be causing issues.