Fix EXCEED errors on android

Experiencing issues? Solve common EXCEED problems instantly.
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Account
account balance not updating

🛠️ 1. Refresh the app: Pull down on the screen to refresh your account balance. 2. Check for app updat... show fix »
inaccurate account information

🛠️ 1. Refresh the app: Pull down on the screen to refresh your account information. 2. Log out and log... show fix »
inconsistent access to funds

🛠️ 1. Refresh the app: Pull down on the screen to refresh your account information. 2. Log out and log... show fix »
 
Screen
blank screen after login

🛠️ 1. Restart the app: Close EXCEED completely and reopen it. 2. Clear app cache and data: Go to Setti... show fix »
 
Slow
slow performance

🛠️ 1. Close background apps: Make sure to close any unnecessary apps running in the background to free... show fix »
 
Notifications
push notifications not working

🛠️ 1. Check notification settings: Go to Settings > Apps > EXCEED > Notifications and ensure notificati... show fix »
 
Support
customer service issues

🛠️ 1. Use in-app support: Check if EXCEED has an in-app support feature or FAQ section that can help yo... show fix »
 
Login
error messages during login

🛠️ 1. Double-check your credentials: Ensure that your username and password are entered correctly, payi... show fix »
frequent sign out errors

🛠️ 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivit... show fix »
 
Loading
app not loading transactions

🛠️ 1. Refresh the app: Pull down on the screen to refresh the transaction list. 2. Clear app cache: Go... show fix »
 
Compatibility
app running in emulator error

🛠️ 1. Ensure you are using the app on a compatible device: EXCEED may not support running in emulators.... show fix »
 
UI
unresponsive interface

🛠️ 1. Clear app cache: Go to Settings > Apps > EXCEED > Storage > Clear Cache to remove temporary files... show fix »
complicated website navigation

🛠️ 1. Familiarize yourself with the layout: Spend some time exploring the website to understand its str... show fix »
 
Updates
repeated app updates causing issues

🛠️ 1. Disable auto-updates: Go to the Google Play Store, tap on your profile icon, select 'Settings', t... show fix »
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 Contact Support
Developer:
Fiserv in Europe
Email:
  MNmobile@moneynetwork.com
Website:
🌐 www.exceedcard.com
Terms/Privacy:
⚔️ https://www.exceedcard.com/privacy-and-security/privacy-statement
 Private Data EXCEED collects from your Android
  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read phone status and identity
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. view Wi-Fi connections
  9. view network connections
  10. connect and disconnect from Wi-Fi
  11. full network access
  12. run at startup
  13. control vibration
  14. prevent device from sleeping
  15. receive data from Internet

 Breakdown of Software Ratings
Negative experience
64.1%

Positive experience
26.4%

Neutral
9.4%

~ from our NLP analysis of 4,279 combined software ratings.