A. 1. Refresh the app: Pull down on the screen to refresh your account information. 2. Log out and log back in: This can help refresh your account data. 3. Clear app cache: Go to Settings > Apps > EXCEED > Storage > Clear Cache to remove any temporary files that may be causing inaccuracies.

B. 4. Check for updates: Ensure you have the latest version of the app installed, as updates may fix bugs related to account information.