A. 1. Use in-app support: Check if EXCEED has an in-app support feature or FAQ section that can help you resolve your issues without needing to contact customer service. 2. Look for community forums: Search for user forums or communities related to EXCEED where you can find solutions from other users. 3. Document your issues: Keep a record of your issues and any steps you’ve taken to resolve them, which can help if you need to escalate your concerns later.

B. 4. Utilize social media: Sometimes, reaching out through social media platforms can yield quicker responses from customer service.