A. 1. Before returning an item, take clear photos of its condition to document any issues. 2. Use appropriate packaging to protect the item during return shipping. 3. When returning, include a note explaining the condition of the item and any discrepancies you noticed. 4. If you receive an item back in worse condition, contact customer service immediately with your documentation and request a resolution.

B. 1. If you receive an item that is not in the expected condition, document it with photos and contact customer service to report the issue. 2. Consider using a different shipping method that offers tracking and insurance for valuable items.