A. 1. Check the refund policy on the Cleverbuy website to understand the expected timeline for refunds. 2. Keep a record of your order details, including the date of purchase and the date you initiated the return. 3. If the refund is delayed beyond the stated period, send a follow-up email to customer service referencing your order number and the refund policy. 4. If you do not receive a response, consider escalating the issue by posting on their social media channels, as public visibility may prompt a quicker response.
B. 1. Monitor your bank or payment account for any incoming refunds. Sometimes, the delay may be on the bank's side. 2. If you have not received the refund after a reasonable time, contact your bank to inquire if they have any pending transactions from Cleverbuy.