A. 1. Keep a log of all communications with Cleverbuy, noting the dates and content of each interaction. 2. When contacting customer service, ask for a reference number for your inquiry to ensure continuity in communication. 3. If you receive conflicting information, politely point this out in your next communication and ask for clarification. 4. Consider using social media to publicly address your concerns, as this may prompt a more consistent response from the company.

B. 1. Request a summary of your issue and the steps being taken to resolve it in writing. This can help ensure that everyone is on the same page. 2. If possible, ask to speak with a supervisor or a different representative if you feel the communication is not consistent.