fix problems on Transavia [iphone]

​

—— Run into issues on Transavia? Get help pending when official support gets back to you!

Transavia
Info:
company: transavia.com
: http://transavia.com
Chat with our AI-based Transavia Support
   Hello! How can I assist you?  

characters left:
 
UI issue

Only links to the website

Fix: If the app primarily links to the website, you can create a more streamlined experience by saving frequently used pages as bookmarks in your... ⇲

Poor app experience

Fix: To improve your experience, try clearing the app's cache if possible. Go to your iPhone Settings, find the Transavia app, and look for optio... ⇲

Unable to select seat within 30 hours

Fix: If seat selection is restricted, check if you can select your seat during the online check-in process. This usually opens 24-48 hours before... ⇲

Not user-friendly

Fix: To navigate the app more easily, familiarize yourself with its layout. Spend some time exploring each section to understand where key featur... ⇲

Lacks clarity and design

Fix: If the app's design is confusing, try to focus on one task at a time. Break down your actions into smaller steps to avoid feeling overwhelme... ⇲
 
Compatibility issue

No support for Wallet

Fix: If the app does not support Apple Wallet, you can manually add your boarding pass to Wallet by taking a screenshot of your boarding pass and... ⇲
 
Bugs issue

Inconsistent functionality

Fix: If you experience inconsistent functionality, try uninstalling and reinstalling the app. This can resolve bugs and refresh the app's perform... ⇲
 
Customization issue

No gender inclusivity options

Fix: If the app lacks gender inclusivity options, consider providing feedback through any available channels. In the meantime, select the option... ⇲
 
Performance issue

Unreliable performance

Fix: To improve performance, ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage and delete any unnecessa... ⇲
 
Features issue

Limited features

Fix: If the app lacks features you need, check the website for additional functionalities that may not be available in the app. Use the website f... ⇲

No boarding pass access

Fix: If you cannot access your boarding pass through the app, check your email for a digital boarding pass. Most airlines send this out shortly a... ⇲
 
Support issue

Long wait times for customer service

Fix: To avoid long wait times, try reaching out to customer service during off-peak hours, typically early mornings or late evenings. This can he... ⇲

No compensation for cancellations

Fix: If you experience a cancellation, review the airline's policy on cancellations and compensation on their website. Familiarize yourself with... ⇲
 
Security issue

Sketchy business practices

Fix: If you have concerns about business practices, research the airline's reputation through independent review sites or forums to gather more i... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
97.8%

Bad experience
1.2%

Neutral
1.0%

~ from our NLP analysis of 3,424 combined software ratings.

 Switch to these Alternatives:
Vueling Airlines-Cheap Flights
Volotea
easyJet: Travel App
AirEuropa for mobile
Aegean Airlines
Wizz Air - Book Flights
Eurowings
Île-de-France Mobilités
Ryanair
Iberia

 Private Data Transavia collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics