—— Run into issues on ReceiptJar? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. 2. Close any u... ⇲
Fix: 1. Ensure you have a stable internet connection. If you're on Wi-Fi, try moving closer to the router or switching to cellular data. 2. Clea... ⇲
Fix: 1. Check your email account settings to ensure they are correct. Go to Settings > Mail > Accounts and verify the details. 2. Remove and re-... ⇲
Fix: 1. Review the app's terms of service to ensure you are not violating any rules. 2. If you believe the suspension is a mistake, try logging... ⇲
Fix: 1. Check if the app has a limit on the number of receipts you can submit from the same retailer within a certain timeframe. If so, wait unti... ⇲
Fix: 1. Ensure that the receipts are clear and legible. Take a new photo if necessary, ensuring good lighting and focus. 2. Check if the app has... ⇲
Fix: 1. Restart the app by closing it completely and reopening it. 2. Clear the app cache by going to Settings > General > iPhone Storage, find... ⇲
Fix: 1. Double-check that the receipts meet the app's criteria for points. Ensure they are legible and contain the necessary information. 2. Wai... ⇲
Fix: 1. Keep track of your receipts and points manually to identify any discrepancies. 2. Ensure that you are submitting receipts that meet the... ⇲
Fix: 1. Ensure you have met the minimum points requirement for cashing out. Check the app's rewards section for details. 2. Verify your payment... ⇲
Fix: 1. Check the app for a FAQ or help section that may address your issue. 2. Try reaching out through multiple channels if available, such as... ⇲
Fix: 1. Review your account activity to ensure all submissions are legitimate and comply with the app's policies. 2. If you receive a notificati... ⇲
Fix: 1. Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary apps or files. 2. Update t... ⇲
Fix: 1. Ensure that the other apps are properly linked to ReceiptJar. Check the settings in both apps to confirm the connection. 2. Try disconne... ⇲
Fix: 1. Be patient, as processing times can vary. Check the app for any notifications regarding delays. 2. If you have a large number of receipt... ⇲
Fix: 1. Review the app's rewards section to see if there are any new options available. 2. Consider saving your points for larger rewards if sma... ⇲