fix problems on Shopkick [iphone]

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Shopkick: Gift Cards Rewards

Info:

company: Shopkick, Inc

: https://support.shopkick.com

: www.shopkick.com

Chat with our AI-based Shopkick Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Account suspensions without clear reasons

Fix: Review the terms of service and community guidelines of Shopkick to ensure compliance. If you believe your account was suspended in error, g... »»

Delayed receipt processing times

Fix: Ensure that you are submitting receipts promptly after your purchases. Check your internet connection to ensure that the submission goes thr... »»

Bugs issue

Inconsistent points awarded for scanned items

Fix: Double-check the eligibility of the items you are scanning against the current offers in the app. Sometimes, offers may change or be limited... »»

Inability to scan certain products despite eligibility

Fix: Ensure that the product is eligible by checking the app for any specific requirements or restrictions. Sometimes, products may be eligible o... »»

Inaccurate tracking of points earned

Fix: Keep a personal log of your points earned from each transaction to compare with what the app shows. This can help you identify discrepancies... »»

Errors in receipt submission

Fix: Ensure that you are following the correct steps for receipt submission, including taking clear photos and ensuring all required information... »»

Availability issue

Limited availability of scan items

Fix: Regularly check the app for updates on available scan items, as these can change frequently. Make a list of items that are often available a... »»

Limited walk-in kicks in certain locations

Fix: Check the app regularly for updates on walk-in kicks, as availability can change. You may also want to explore different locations or stores... »»

Network issue

Technical issues during high traffic times

Fix: Try using the app during off-peak hours when fewer users are likely to be online. This can help reduce the chances of encountering technical... »»

Bluetooth connectivity issues

Fix: Ensure that Bluetooth is enabled on your iPhone and that the Shopkick app has permission to use Bluetooth in your settings. You can check th... »»

Support issue

Poor customer service response times

Fix: Utilize the app's FAQ section for common issues, as this may provide quicker answers than waiting for customer service. Check if there are a... »»

Updates issue

Changes in points for offers without notice

Fix: Regularly check the app for updates on offers and points, as these can change frequently. Make a habit of reviewing the offers before making... »»

Frequent changes to referral points

Fix: Stay updated on the referral program by checking the app regularly for any announcements or changes to the points system. OR If you are a... »»

Crashes issue

App freezes or crashes

Fix: Make sure that your app is updated to the latest version available in the App Store. Updates often include bug fixes that can resolve freezi... »»

Privacy issue

Lack of transparency in account termination

Fix: Review the app's terms of service and community guidelines to understand the reasons that may lead to account termination. This can help you... »»

Payments issue

Difficulty in redeeming points

Fix: Ensure that you are following the correct steps to redeem points as outlined in the app. Sometimes, the process may change, so reviewing the... »»

Account issue

Confusing rules regarding account sharing

Fix: Review the app's terms of service regarding account sharing to understand what is allowed and what is not. This can help you avoid unintenti... »»

Ads issue

Vulgar content in video ads

Fix: If you encounter inappropriate content, take a screenshot and report it through the app's support feature to help improve the ad experience.... »»

Settings issue

Unclear eligibility for bonus products

Fix: Check the app for specific eligibility criteria for bonus products before making a purchase. This can help you avoid confusion later. OR... »»

Rewards issue

Limited rewards for certain purchases

Fix: Review the rewards program to understand which purchases yield the most points and plan your shopping accordingly. OR Consider diversifyi... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.1%

Bad experience

5.1%

Neutral

3.7%

~ from our NLP analysis of 83,442 combined software ratings.

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Private Data Shopkick collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Search History
- Usage Data
- Diagnostics