fix problems on Pogo [iphone]

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—— Run into issues on Pogo? Get help pending when official support gets back to you!

Pogo: Earn Cash & Rewards
Info:
company: Pogo Technologies
: https://app.joinpogo.com/
: app.joinpogo.com
Chat with our AI-based Pogo Support
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Bugs issue

Inconsistent points tracking

Fix: Log out of the app and log back in. This can refresh your account data and may resolve discrepancies in points tracking. If the issue cont... ⇲
 
Support issue

Poor customer service response

Fix: Utilize the in-app support feature to submit your queries. Make sure to provide detailed information about your issue to expedite the respon... ⇲

Inability to contact support outside the app

Fix: Check the app's website for alternative contact methods, such as email or social media. Many companies provide support through multiple chan... ⇲
 
Glitches issue

Glitches when relinking accounts

Fix: Before relinking your account, ensure that you have logged out of all other devices where the app may be active. This can prevent conflicts... ⇲
 
Payments issue

Low compensation for surveys

Fix: Review the survey options available in the app. Sometimes, higher-paying surveys may be available at different times or days. Check back reg... ⇲

Limited earning potential from games

Fix: Explore all available games within the app. Sometimes, certain games may offer better rewards than others. Participate in any promotional... ⇲

High cash-out threshold compared to competitors

Fix: Keep track of your earnings and set a goal to reach the cash-out threshold. Consider focusing on activities that yield higher rewards to rea... ⇲

Unclear points allocation for transactions

Fix: Review the app's FAQ or help section for information on how points are allocated. This may provide clarity on how your activities translate... ⇲
 
Camera issue

Issues with scanning receipts

Fix: Ensure that you are scanning receipts in a well-lit area to improve the quality of the scan. Hold the camera steady and ensure the entire re... ⇲
 
Ads issue

False advertising regarding earnings

Fix: Document any discrepancies between advertised earnings and actual earnings. Take screenshots of promotions and your earnings to have a clear... ⇲
 
Gameplay issue

Lack of variety in games

Fix: Check for any updates or announcements regarding new games being added to the app. Developers often introduce new content based on user feed... ⇲

Time restrictions on game play

Fix: Plan your game sessions around the time restrictions. If certain games are only available during specific hours, set reminders to play durin... ⇲
 
Security issue

Security concerns with banking information

Fix: Ensure that you have enabled two-factor authentication for your account if the app offers it. This adds an extra layer of security to your b... ⇲
 
Loading issue

Delayed receipt processing

Fix: Keep track of your submitted receipts and check the app regularly for updates on their processing status. If you notice significant delays,... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
97.1%

Bad experience
1.6%

Neutral
1.3%

~ from our NLP analysis of 87,202 combined software ratings.

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 Private Data Pogo collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics