fix problems on NCP [iphone]

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NCPMobile: Shopping Rewards
Info:
company: National Consumer Panel, LLC
: https://www.ncponline.com
: ncpmobile.com
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Camera issue

Camera function is often blurry

Fix: Make sure to focus the camera by tapping on the screen where the barcode is located. This can help the camera adjust and provide a clearer i... ⇲

Cannot scan receipts, only individual items

Fix: Take a clear photo of the receipt and save it in your phone's gallery for personal tracking, even if the app doesn't support it. OR Manua... ⇲
 
UI issue

Manual entry of items is tedious

Fix: Create a list of frequently purchased items and save them in the app if the feature is available. This can speed up the manual entry process... ⇲

Difficult to edit user list

Fix: Navigate to the settings or user management section of the app. Look for options to edit or remove users from the list. OR If editing is... ⇲

NCP interface feels low-tech

Fix: Explore the settings to see if there are any themes or display options that can enhance the visual experience. OR Consider providing feed... ⇲

Time-consuming to log multiple items

Fix: Batch scan items if the app allows it, or use the manual entry feature to input multiple items at once instead of one by one. OR Create a... ⇲

Survey process can be long and uninteresting

Fix: Set a timer for yourself to complete the survey within a specific time frame to make it feel less tedious. OR Look for any skip options o... ⇲
 
Customization issue

Limited categories for non-barcode items

Fix: Check if there is an option to suggest new categories within the app. If not, consider grouping similar items under the closest available ca... ⇲
 
Payments issue

Rewards redemption issues

Fix: Double-check the terms and conditions for redeeming rewards within the app to ensure you meet all requirements. OR Try logging out and ba... ⇲

No option for online payment methods

Fix: Consider using a digital wallet app that integrates with your bank account for online payments outside of the NCPMobile app. OR Use the a... ⇲
 
Settings issue

Inability to save shopping trips

Fix: Look for a feature that allows you to save or export your shopping history, which can help you keep track of past trips. OR Keep a separa... ⇲
 
Features issue

Lack of modern features

Fix: Check for any app updates in the App Store, as newer versions may include additional features. OR Explore alternative apps that offer sim... ⇲
 
Updates issue

Frequent app updates cause issues

Fix: Turn off automatic updates in your iPhone settings to control when you update the app, allowing you to wait for stable versions. OR Keep... ⇲
 
Compatibility issue

Limited store options available

Fix: Check if there are any settings in the app to add or suggest new stores for inclusion in the app's database. OR Consider using the app in... ⇲
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 what users are saying
Good experience
85.8%

Bad experience
8.4%

Neutral
5.8%

~ from our NLP analysis of 8,164 combined software ratings.

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 Private Data NCP collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data