fix problems on CoinOut [iphone]

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—— Run into issues on CoinOut? Get help pending when official support gets back to you!

CoinOut: Receipts for Rewards
Info:
company: CoinOut
: http://www.coinout.com/pages/faq
: www.coinout.com
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UI issue

No way to check if a receipt has been accepted

Fix: After submitting a receipt, take a screenshot of the confirmation message (if available) or note the time of submission. This will help you... ⇲
 
Support issue

Slow customer support response

Fix: Utilize the app's FAQ section to find answers to common questions before reaching out to customer support. This can save you time and provid... ⇲
 
Gameplay issue

Issues with leveling up rewards

Fix: Review the requirements for leveling up rewards in the app. Make sure you are meeting all criteria, such as the number of receipts submitted... ⇲

Confusing points system

Fix: Take time to read through the app's explanation of the points system. Write down how points are earned and spent to clarify any confusion.... ⇲
 
Bugs issue

Inconsistent receipt scanning results

Fix: Ensure that your receipts are well-lit and flat when taking photos. Avoid shadows and crumpled receipts to improve scanning accuracy. Use th... ⇲
 
Crashes issue

CoinOut crashes or freezes

Fix: Make sure your app is updated to the latest version. Check the App Store for any available updates and install them to fix bugs that may cau... ⇲
 
Accessibility issue

Lack of accessibility features

Fix: Explore your iPhone's built-in accessibility features, such as VoiceOver or Zoom, to assist with using the app. These features can help impr... ⇲
 
Settings issue

Unclear rules for cashing out

Fix: Review the app's terms and conditions or help section for detailed information on cashing out. Take notes on any specific requirements or th... ⇲
 
Permissions issue

Requires email access for increased limits

Fix: If you want to increase your limits, ensure you have access to the email account associated with your CoinOut account. Check your email sett... ⇲
 
Payments issue

Difficulties in redeeming rewards

Fix: Familiarize yourself with the redemption process by reviewing the app's help section. Make sure you understand the steps required to redeem... ⇲

High threshold for cashing out

Fix: Set a goal for yourself to reach the cash-out threshold by planning your receipt submissions and tracking your points. This can help you sta... ⇲
 
Updates issue

Frequent changes to app rules

Fix: Stay updated on any changes by regularly checking the app's announcements or news section. This will help you adapt to new rules as they are... ⇲
 
Feedback issue

Limited feedback on receipt submissions

Fix: Keep a personal log of your submitted receipts and their outcomes. This can help you track patterns and understand which types of receipts a... ⇲
 
Account issue

Inability to submit the same receipt multiple times

Fix: Keep a detailed record of all receipts submitted to avoid confusion. Use a dedicated folder on your phone to store receipts and mark them as... ⇲
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 what users are saying
Good experience
90.8%

Bad experience
5.1%

Neutral
4.1%

~ from our NLP analysis of 70,680 combined software ratings.

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 Private Data CoinOut collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics