fix problems on Frisbee [iphone]

—— Run into issues on Frisbee? Get help pending when official support gets back to you!

Frisbee: Rewards for Receipts

Info:

company: Klover Holdings, Inc.

: https://www.frisbeerewards.com/help

: www.frisbeerewards.com

Chat with our AI-based Frisbee Support

🛠️ Common Frisbee Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Receipts often not scanned correctly

Fix: Ensure that the receipts are placed on a flat, well-lit surface before scanning. Avoid shadows and reflections that can obscure the text. Ho... ⇲

Points system needs reform

Fix: Review the app's FAQ or help section to understand how points are calculated. Keep track of your receipts and points manually to identify an... ⇲

Updates issue

E-receipts not updating

Fix: Check your internet connection to ensure it is stable. If the app is not updating, try logging out and back in to refresh your account data.... ⇲

Syncing issue

Linked accounts fail to sync

Fix: Go to the settings in the app and disconnect and then reconnect your linked accounts. This can often resolve syncing issues. Make sure that... ⇲

Support issue

Customer service response delays

Fix: Check the app for any self-help resources or FAQs that might address your issue. This can save time while waiting for a response from custom... ⇲

Lack of direct contact support

Fix: Utilize the app's help section or community forums for assistance with common issues. Many users share solutions that can be helpful. OR... ⇲

Bugs issue

Duplicate receipt errors

Fix: Before scanning a receipt, check your history in the app to ensure it hasn’t already been submitted. If you accidentally scan a duplicate, d... ⇲

Missing points for scanned receipts

Fix: Keep a detailed log of all receipts scanned and the points expected. If points are missing, check the app's history to see if the receipt wa... ⇲

Inaccurate receipt validation

Fix: Double-check the details on the receipt before submitting. Ensure that the receipt is clear and legible, and that it meets the app's require... ⇲

Payments issue

Cash out process inconsistent

Fix: Review the cash-out process in the app's help section to ensure you are following the correct steps. Make sure your account information is u... ⇲

Inability to cash out to PayPal

Fix: Check the app's payment settings to ensure that PayPal is selected as a cash-out option. Verify that your PayPal account is correctly linked... ⇲

Crashes issue

Frisbee crashes or freezes

Fix: Ensure that your device's operating system is up to date. Restart your device to clear any temporary issues that may be causing the app to c... ⇲

Difficulties logging in after updates

Fix: If you are having trouble logging in, ensure that you are using the correct username and password. If you forgot your password, use the 'For... ⇲

Gameplay issue

Limited earning potential from receipts

Fix: Maximize your earnings by scanning all eligible receipts, including those from grocery stores, restaurants, and online purchases. Keep an ey... ⇲

Slow issue

Slow point accumulation

Fix: To speed up point accumulation, focus on scanning higher-value receipts or participating in promotional events that offer bonus points. OR... ⇲

UI issue

Visual layout may confuse some users

Fix: Familiarize yourself with the app's layout by exploring each section. Take notes on where key features are located to improve navigation.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.1%

Bad experience

3.2%

Neutral

2.7%

~ from our NLP analysis of 34,630 combined software ratings.

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Private Data Frisbee collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Sensitive Info
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics