fix problems on MILES Carsharing & Transport [iphone]

—— Run into issues on MILES Carsharing & Transport? Get help pending when official support gets back to you!

MILES Carsharing & Transport

Info:

company: MILES Mobility GmbH

: https://support.miles-mobility.com/hc/en-us/requests/new

: miles-mobility.com

Chat with our AI-based MILES Carsharing & Transport Support

🛠️ Common MILES Carsharing & Transport Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Inaccurate kilometer counting

Fix: Check the app settings to ensure that location services are enabled and set to 'Always'. This allows the app to accurately track your moveme... ⇲

MILES Carsharing & Transport freezes when unlocking car

Fix: Ensure that your iPhone is updated to the latest iOS version. Go to 'Settings' > 'General' > 'Software Update' to check for updates. Keeping... ⇲

Support issue

Poor customer service

Fix: Utilize the in-app support feature to submit your queries or complaints. This often provides a more direct line to customer service than ema... ⇲

Inefficient chat support

Fix: If chat support is slow, try using the email support option if available. This can sometimes yield faster responses as it allows the support... ⇲

Payments issue

Hidden charges

Fix: Review the terms and conditions of the service within the app. Look for a section that outlines fees and charges to understand what you migh... ⇲

Registration fee collection issues

Fix: Double-check that all required fields in the registration form are filled out correctly. Missing information can lead to issues with fee col... ⇲

Uninformed rookie fees

Fix: Before starting your trip, review the app for any notifications or alerts regarding fees. This can help you stay informed about any potentia... ⇲

Bugs issue

Cars in poor condition

Fix: Before starting your trip, inspect the car for any visible issues and take photos. Report any problems through the app immediately to ensure... ⇲

Registration issue

Issues with phone number verification

Fix: Ensure that you have a stable internet connection when attempting to verify your phone number. Try switching between Wi-Fi and mobile data t... ⇲

Passport scan issue prevents app use

Fix: Ensure that your passport is placed on a flat surface with good lighting when scanning. This can help the app recognize the document more ea... ⇲

Compatibility issue

No support for Apple Wallet

Fix: As a workaround, you can manually enter your payment information in the app instead of using Apple Wallet. Go to 'Payment Methods' in the ap... ⇲

Glitches issue

Glitches during refueling or recharging

Fix: Ensure that you are following the correct procedure for refueling or recharging as outlined in the app. Sometimes, minor steps can be overlo... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.1%

Bad experience

2.4%

Neutral

1.5%

~ from our NLP analysis of 460 combined software ratings.

Switch to these Alternatives:

Free2move | Car Share & Rental

BVG Jelbi: Mobility in Berlin

emmy: electric moped sharing

ImmoScout24 - Real Estate

MVGO!

BVG Fahrinfo: Routes & Tickets

hvv - Public Transport Hamburg

hvv switch – Mobility Hamburg

MOIA in Hamburg & Hanover

WG-Gesucht.de - Find your home

Private Data MILES Carsharing & Transport collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics