fix problems on Emmy [iphone]

—— Run into issues on Emmy? Get help pending when official support gets back to you!

emmy: electric moped sharing

Info:

company: Electric Mobility Concepts GmbH

: https://emmy-sharing.de/ueber-uns/kontakt/

: www.emmy-sharing.de

Chat with our AI-based emmy Support

🛠️ Common emmy Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

emmy has painful signup and verification process

Fix: Ensure you have a stable internet connection before starting the signup process. If the app is slow or unresponsive, try closing other apps... ⇲

Limited video upload time for verification

Fix: Prepare your video in advance by practicing what you want to say and ensuring it meets the time limit. Use a timer to keep track of your vid... ⇲

Support issue

Customer service response is slow and unhelpful

Fix: Utilize the in-app help section or FAQ to find answers to common questions. This can save time and provide immediate assistance without wait... ⇲

Customization issue

Helmet box is too tight for two helmets

Fix: If the helmet box is too tight, try adjusting the placement of the helmets to see if they fit better. Place one helmet upside down and the o... ⇲

Mirrors are frequently twisted and unusable

Fix: Regularly check and adjust the mirrors before each ride. If they are loose, tighten them using a small wrench or screwdriver. Make sure to d... ⇲

Payments issue

Hidden sign-up fee not clearly advertised

Fix: Before signing up, review all terms and conditions provided in the app. Look for any mention of fees in the FAQ or help section to ensure yo... ⇲

UI issue

Date of birth input field is unresponsive

Fix: Try tapping on the date of birth field multiple times to see if it becomes responsive. If it remains unresponsive, restart the app or your d... ⇲

Compatibility issue

Non-EU drivers license not recognized after merger

Fix: Check if there are any specific requirements or additional documentation needed for non-EU licenses in the app's help section. Sometimes, ad... ⇲

Registration issue

Registration process is unusable

Fix: If the registration process is failing, ensure that all required fields are filled out correctly and that you are using a valid email addres... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

51.9%

Bad experience

40.7%

Neutral

7.4%

~ from our NLP analysis of 27 combined software ratings.

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Private Data emmy collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics