fix problems on TF1 INFO [iphone]

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—— Run into issues on TF1 INFO? Get help pending when official support gets back to you!

TF1 INFO - LCI : Actualités
Info:
company: La Chaine Info
: https://www.tf1info.fr/
: www.tf1info.fr
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Crashes issue

Crashes on Apple TV

Fix: If the app crashes on Apple TV, try restarting the device. Unplug it from power, wait for about 10 seconds, and then plug it back in. Once i... ⇲

Crashes on iPhone

Fix: To resolve crashes on your iPhone, first try force quitting the app. Swipe up from the bottom of the screen and pause in the middle to acces... ⇲
 
Compatibility issue

No AirPlay support

Fix: If AirPlay is not working, ensure that both your iPhone and the Apple TV are connected to the same Wi-Fi network. Then, try restarting both... ⇲

No Chromecast support

Fix: If Chromecast support is not available, you can use an HDMI cable to connect your device directly to your TV. This will allow you to mirror... ⇲

Limited accessibility for expatriates

Fix: If you are an expatriate facing accessibility issues, consider using a VPN to access content that may be restricted in your current location... ⇲
 
Video issue

Live stream not working

Fix: If the live stream is not functioning, check your internet connection. Ensure you have a stable Wi-Fi or cellular connection. You can also t... ⇲

Unreliable live streaming

Fix: For unreliable live streaming, ensure that your internet connection is strong. You can test your speed using a speed test app. If your conne... ⇲

Direct streaming not functioning

Fix: If direct streaming is not working, ensure that your internet connection is stable. Restart your router and check for any service outages in... ⇲

No videos or live streaming in North America

Fix: If you are in North America and cannot access videos or live streaming, check if the app has any regional restrictions. You may need to use... ⇲
 
Audio issue

Audio/video out of sync

Fix: If you experience audio/video sync issues, try pausing the video for a few seconds and then resuming playback. This can sometimes help reali... ⇲
 
Ads issue

Long advertisements

Fix: Unfortunately, if the app has long advertisements, there may not be a way to skip them. However, you can try to minimize your viewing time d... ⇲
 
Settings issue

No cache cleaning option

Fix: To manage storage and clear cache, go to Settings > General > iPhone Storage, find TF1 INFO - LCI, and select 'Offload App'. This will clear... ⇲

Difficult access to sound settings

Fix: To access sound settings, check the app's settings menu for audio options. If they are not easily accessible, try adjusting the volume direc... ⇲
 
Storage issue

Heavy app size

Fix: If the app size is too large, consider offloading the app as mentioned earlier. This will help free up space without losing your data. You c... ⇲
 
UI issue

No support for landscape mode on iPhone

Fix: Currently, if the app does not support landscape mode, you can try rotating your device to see if it automatically adjusts. If it does not,... ⇲
 
Updates issue

No updates for Apple TV since 2016

Fix: If the app has not been updated for Apple TV, check if there are any alternative apps that provide similar content and are actively maintain... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.7%

Bad experience
4.8%

Neutral
2.5%

~ from our NLP analysis of 1,143 combined software ratings.

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RTL
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 Private Data TF1 INFO collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics