fix problems on CNEWS [iphone]

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—— Run into issues on CNEWS? Get help pending when official support gets back to you!

CNEWS - Toute l'Actu en direct
Info:
company: GROUPE CANAL+
: https://www.cnews.fr/le-club/contact
: www.cnews.fr
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Network issue
live TV not working

Fix: 1. Check Channel Availability: Ensure that the live TV channels you are trying to access are available in your region. Some channels may hav... »»
 
Notifications issue
notifications interrupt playback

Fix: 1. Adjust Notification Settings: Go to Settings > Notifications > CNEWS and toggle off 'Allow Notifications' or customize the settings to mi... »»
 
Performance issue
unstable performance

Fix: 1. Free Up Storage: Go to Settings > General > iPhone Storage and delete unnecessary apps or files to ensure your device has enough storage... »»
 
Compatibility issue
videos don't play outside France

Fix: 1. Use a VPN: Download a reputable VPN app from the App Store and connect to a server in France. This can help bypass geographical restricti... »»
no Chromecast support

Fix: 1. Use AirPlay: If you have an Apple TV or compatible device, use AirPlay to stream content from your iPhone to your TV. Swipe down from the... »»
technical issues on iPad

Fix: 1. Update the App: Ensure that the CNEWS app is updated to the latest version on your iPad. Go to the App Store, search for CNEWS, and insta... »»
 
Updates issue
sports section outdated

Fix: 1. Refresh the App: Pull down on the sports section to refresh the content. This can help load the latest updates. 2. Check for Updates: Ens... »»
 
Crashes issue
app stops working without explanation

Fix: 1. Force Close the App: Swipe up from the bottom of the screen (or double-click the home button) and swipe away the CNEWS app to force close... »»
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 what users are saying
Good experience
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Bad experience
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Neutral
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~ from our NLP analysis of 967 combined software ratings.

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 Private Data CNEWS collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics