fix problems on BFM TV [iphone]

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—— Run into issues on BFM TV? Get help pending when official support gets back to you!

BFM TV - radio et info en live
Info:
company: NextRadioTV
: http://www.bfmtv.com/info/contact/
: www.bfmtv.com
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Audio issue

waiting sequence with annoying music

Fix: 1. If the waiting music is bothersome, try muting the app while waiting for the stream to start. You can do this by using the volume buttons... ⇲

constant mute issues

Fix: 1. Check the mute switch on the side of your iPhone to ensure it is not activated. 2. Go to Settings > Sounds & Haptics and adjust the volum... ⇲

aggressive music during commercials

Fix: 1. If the music during commercials is too loud, try lowering the volume on your iPhone before the commercials start. 2. Mute the app during... ⇲
 
Ads issue

too many ads that don't close

Fix: 1. If ads are not closing, try tapping the 'X' or 'Close' button multiple times, as sometimes the app may not register the first tap. 2. Res... ⇲

heavy on ads

Fix: 1. If the ads are overwhelming, consider using the app during less busy times to reduce ad frequency. 2. Look for a premium version of the a... ⇲
 
Slow issue

BFM TV became slow after update

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage > BFM TV and selecting 'Offload App'. This will help free up space... ⇲
 
Updates issue

new bugs introduced with each update

Fix: 1. Keep the app updated to the latest version, as developers often fix bugs in subsequent updates. 2. If you encounter a bug, try to replica... ⇲

widget is dead after update

Fix: 1. Remove the widget from your home screen by long-pressing it and selecting 'Remove Widget'. Then, re-add it by going to the widget gallery... ⇲
 
Bugs issue

unstable app

Fix: 1. Ensure your iPhone's operating system is up to date by going to Settings > General > Software Update. 2. Restart your iPhone to clear any... ⇲
 
Syncing issue

data does not refresh properly

Fix: 1. Manually refresh the app by pulling down on the screen to see if new data loads. 2. Check your internet connection to ensure it is stable... ⇲
 
Installation issue

reinstalling app frequently needed

Fix: 1. If you find yourself needing to reinstall often, try clearing the app's cache by going to Settings > General > iPhone Storage > BFM TV an... ⇲
 
Customization issue

amateur tone of journalists

Fix: 1. If the tone of the journalists is not to your liking, consider exploring other news apps or channels that feature more professional repor... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.2%

Bad experience
6.4%

Neutral
2.5%

~ from our NLP analysis of 611 combined software ratings.

 Switch to these Alternatives:
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TF1 INFO - LCI : Actualités
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franceinfo: l’info en continu
RTL
France 24 - World News 24/7
20 Minutes, news en continu
Europe 1 - radio, replay, actu
Le Monde, Live News

 Private Data BFM TV collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics