fix problems on Le Parisien [iphone]

—— Run into issues on Le Parisien ? Get help pending when official support gets back to you!

Le Parisien : l'info en direct

Info:

company: Le Parisien

: https://abonnement.leparisien.fr/contacts

: www.leparisien.fr

Chat with our AI-based Le Parisien Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App does not refresh properly

Fix: 1. Close the app completely by swiping it away from the app switcher. 2. Reopen the app and check if the news refreshes. 3. If not, check yo... »»

Old news keeps loading

Fix: 1. Force close the app and restart it. 2. Check your internet connection to ensure it is stable. 3. Navigate to the settings within the app... »»

Syncing issue

Content does not refresh

Fix: 1. Ensure that you have a stable internet connection. 2. Try pulling down on the news feed to manually refresh the content. 3. If the issue... »»

Bugs issue

App is not usable

Fix: 1. Restart your iPhone to clear any temporary glitches. 2. Check for updates for both the app and your iOS version. 3. If the app is still n... »»

Loading issue

Shows only old news

Fix: 1. Try refreshing the app by pulling down on the news feed. 2. Check your internet connection to ensure it is working properly. 3. Clear the... »»

Pictures do not load

Fix: 1. Check your internet connection to ensure it is stable. 2. Try refreshing the app by pulling down on the news feed. 3. Clear the app cache... »»

Customization issue

Widget not updated for dark mode

Fix: 1. Go to your device settings and check if dark mode is enabled. 2. Restart the app to see if the widget updates to dark mode. 3. If it does... »»

Updates issue

App cannot open after update

Fix: 1. Restart your iPhone to clear any temporary issues. 2. Check for any additional updates in the App Store that may fix the issue. 3. If the... »»

Support issue

404 error on support page

Fix: 1. Try accessing the support page from a different browser or device. 2. Clear your browser cache and cookies and try again. OR 1. Search... »»

Problems still not resolved

Fix: 1. Ensure that you have the latest version of the app installed. 2. Restart your iPhone to clear any temporary issues. 3. Check your interne... »»

Payments issue

Paid subscription does not work

Fix: 1. Ensure that you are logged into the correct account associated with your subscription. 2. Check your payment method to ensure it is valid... »»

Crashes issue

App crashes frequently

Fix: 1. Ensure that your app is updated to the latest version. 2. Restart your iPhone to clear any temporary issues. 3. Check for available stora... »»

Crashes at least once every 5 minutes

Fix: 1. Ensure the app is updated to the latest version. 2. Restart your iPhone to clear any temporary issues. 3. Check for available storage on... »»

Crashes after opening

Fix: 1. Restart your iPhone to clear any temporary issues. 2. Check for updates for both the app and your iOS version. 3. If the app continues to... »»

Impossible to read articles without crashing

Fix: 1. Ensure the app is updated to the latest version. 2. Restart your iPhone to clear any temporary issues. 3. Check for available storage on... »»

Slow issue

Takes long to get latest news

Fix: 1. Check your internet connection; switch between Wi-Fi and mobile data to see if that improves loading times. 2. Close other apps running i... »»

Ads issue

Constant forced spam

Fix: 1. Check the app settings for notification preferences and adjust them to reduce spam notifications. 2. Consider disabling notifications for... »»

Ads cause crashes

Fix: 1. If possible, check if there is an option to disable ads in the app settings. 2. Restart the app to see if the issue persists after a fres... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

88.9%

Bad experience

7.9%

Neutral

3.2%

~ from our NLP analysis of 468 combined software ratings.

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Private Data Le Parisien collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- User Content
- Identifiers
- Usage Data
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

Abonnement mensuel Le Parisien: $9.99 Accès aux articles réservés aux abonnés
Abonnement mensuel Le Parisien: $6.99 Accès aux articles abonnés
Abonnement annuel Le Parisien: $70.99 Accès aux articles abonnés
Abonnement annuel Le Parisien: $90.99 Accès aux articles réservés aux abonnés
Abonnement Le Parisien: $6.99 Pour consulter tous les articles du Parisien
Abonnement annuel Le Parisien: $69.99 Accès aux articles abonnés
Abonnement Annuel Le Parisien: $69.99 Accès aux articles abonnés
Abonnement annuel Le Parisien: $69.99 Accès aux articles abonnés
Abonnement mensuel Le Parisien: $9.99 Accès aux articles abonnés
Abonnement mensuel Le Parisien: $6.99 Accès aux articles abonnés