A. To process a return, log into your AJIO account, go to 'My Orders', and select the item you wish to return. Follow the prompts to initiate the return process, ensuring you select the correct reason for the return to avoid complications.

B. If you encounter issues with the return process, check the return policy on the AJIO website to ensure your item is eligible for return. If eligible, try using a different browser or device to see if the issue persists.