A. 1. Document your interactions: Keep a record of all communications with customer service, including dates, times, and the names of representatives. This can help you track issues and provide context in future calls. 2. Use multiple contact methods: If phone support is lacking, try reaching out via email, live chat, or social media. Sometimes, different channels yield better responses. 3. Be clear and concise: When communicating with customer service, clearly state your issue and what resolution you seek. This can help reduce misunderstandings and improve response times.

B. 4. Request a case number: When you contact customer service, ask for a case number for your issue. This can help ensure continuity in communication and make it easier to follow up.