A. 1. Provide alternative contact methods: If you know someone who is non-digital, suggest they use a landline to call customer service or ask a family member to assist them with online inquiries.
2. Request printed materials: Ask TalkTalk if they can provide printed guides or information that can be mailed to non-digital customers.
B. 3. Advocate for support: Encourage non-digital customers to express their needs to TalkTalk, as customer feedback can sometimes lead to improved services.