fix problems on Viking Voyager [iphone]

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—— Run into issues on Viking Voyager? Get help pending when official support gets back to you!

Viking Voyager
Info:
company: Viking Cruises
: https://www.vikingrivercruises.com/contact/index.html
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Features issue

Inability to check previous days' activities

Fix: Take screenshots of your daily activities while on the ship. This way, you can keep a record of your itinerary for future reference. OR I... ⇲

Does not show length of excursions

Fix: Check the excursion details on the cruise line's website or printed materials. They often provide comprehensive information about excursions... ⇲

Cannot book all excursions through the app

Fix: Review the app's FAQ or help section to see if there are specific excursions that are not available for booking through the app. Some may re... ⇲

Limited dining hours visibility

Fix: Check the dining schedule in the app daily, as it may be updated frequently. If the app does not provide this information, refer to printed... ⇲

Cannot view excursion meeting points

Fix: Refer to the excursion details in the app or printed materials for meeting point information. If not available, ask the excursion staff on t... ⇲

No chat function for connecting with other cruisers

Fix: Utilize social media platforms or cruise-specific forums to connect with other cruisers before or during your trip. Many cruise lines have d... ⇲
 
Glitches issue

Glitches causing unreadable text

Fix: Try adjusting the text size in your iPhone settings. Go to Settings > Display & Brightness > Text Size and adjust the slider to see if it im... ⇲
 
Updates issue

Inconsistent information updates

Fix: Regularly refresh the app by pulling down on the screen to ensure you have the latest information. This can help with updates that may not a... ⇲
 
Network issue

Requires VPN to be off for functionality

Fix: If you are using a VPN, disable it while using the app. Go to your VPN app and disconnect it before launching Viking Voyager. OR If you n... ⇲

Inability to access information while off the ship

Fix: Download any important information or schedules while on the ship to your device for offline access. Look for a download option in the app.... ⇲
 
Crashes issue

Viking Voyager crashes frequently

Fix: Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates. OR... ⇲
 
Notifications issue

Notifications arrive too late

Fix: Check your notification settings for the app. Go to Settings > Notifications > Viking Voyager and ensure that notifications are enabled and... ⇲
 
UI issue

Difficult to navigate between schedules

Fix: Use the app's search function, if available, to quickly find specific activities or excursions. This can save time when navigating through m... ⇲
 
Bugs issue

Some features do not work as intended

Fix: Check for any app updates in the App Store, as developers may have released fixes for known issues. Update the app if necessary. OR Try r... ⇲
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 what users are saying
Good experience
90.3%

Bad experience
6.0%

Neutral
3.7%

~ from our NLP analysis of 2,355 combined software ratings.

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 Private Data Viking Voyager collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics