fix problems on Cruise Shipmate [iphone]

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—— Run into issues on Cruise Shipmate? Get help pending when official support gets back to you!

Cruise Shipmate
Info:
company: Cruiseline.com
: https://www.cruiseline.com
: www.cruiseline.com
Chat with our AI-based Cruise Shipmate Support
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Uploads issue
Frustration in adding photos from phone

Fix: Ensure that the app has the necessary permissions to access your phone's photo library. Go to your phone's Settings > Privacy > Photos, and... »»
 
Sharing issue
Lack of excursion review sharing

Fix: To share excursion reviews, consider using social media platforms or messaging apps to copy and paste your reviews. You can also take screen... »»
 
Privacy issue
Limited personal information for shipmates

Fix: Encourage shipmates to fill out their profiles more completely. You can initiate conversations about sharing more information and suggest th... »»
 
Bugs issue
Inconsistent performance of price alert feature

Fix: Check your app settings to ensure that price alerts are enabled and configured correctly. Go to the alerts section and verify that your pref... »»
 
UI issue
Navigation issues within the app

Fix: Familiarize yourself with the app's layout by exploring the help or tutorial sections if available. This can help you understand how to navi... »»
Heavy app feel and navigation difficulties

Fix: Try clearing the app's cache and data to improve performance. Go to Settings > General > iPhone Storage, find Cruise Shipmate, and select 'O... »»
 
Network issue
Frequent disconnections and loss of posts

Fix: Ensure that you have a stable internet connection when using the app. If you are on a cruise, try connecting to the ship's Wi-Fi or using a... »»
 
Messages issue
Random unwanted messages from users

Fix: Adjust your privacy settings within the app to limit who can send you messages. Look for options to restrict messaging to friends or approve... »»
 
Login issue
Inactivity logouts after a few weeks

Fix: To avoid inactivity logouts, make it a habit to log in to the app at least once a week. This can help keep your session active and prevent a... »»
 
Glitches issue
Glitches in cruise cam feature

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. Go to the App Store, search for Cruise Shipmate,... »»
 
Customization issue
Lack of formatting in reviews

Fix: When writing reviews, use simple formatting techniques such as bullet points or numbered lists to organize your thoughts. This can make your... »»
Limited variety in entertainment reviews

Fix: Encourage other users to contribute by sharing their entertainment experiences. You can start discussions in the app or create polls to gaug... »»
Need for more shopping information in ports

Fix: Research shopping options in ports before your cruise and compile a list of stores and markets. Share this information in the app to help ot... »»
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 what users are saying
Good experience
97.0%

Neutral
2.0%

Bad experience
1.0%

~ from our NLP analysis of 42,362 combined software ratings.

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 Private Data Cruise Shipmate collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data