fix problems on Holland America Line Navigator [iphone]

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—— Run into issues on Holland America Line Navigator? Get help pending when official support gets back to you!

Holland America Line Navigator
Info:
company: Holland America Line Inc
: https://www.hollandamerica.com/en_US/contact-us.html
: www.hollandamerica.com
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Notifications issue
Notifications arrive late

Fix: Adjust your notification settings in the app and on your iPhone to ensure they are set to 'Immediate' rather than 'Scheduled'. OR Regular... ⇲
Notifications arrive late

Fix: Check your notification settings in the app and on your iPhone to ensure they are set to deliver immediately. Go to Settings > Notifications... ⇲
Notifications arrive late

Fix: Check your notification settings in the app and on your iPhone to ensure they are set to deliver immediately. OR Try restarting your phon... ⇲
 
UI issue
Icons are too small and hard to see

Fix: Adjust your iPhone's display settings by going to Settings > Display & Brightness > Text Size to increase visibility. OR Use the zoom fea... ⇲
No direct link to planned trips

Fix: Bookmark the planned trips page in your mobile browser for quick access until the app is updated. OR Create a document or note on your ph... ⇲
No interactive map of the route

Fix: Use a third-party mapping app to track your location and route while on the cruise. OR Request a physical map from the cruise staff for r... ⇲
PDF maps are not user-friendly

Fix: Use a PDF reader app that allows you to zoom in and navigate more easily through the maps. OR Print the maps before your trip for easier... ⇲
Not intuitive for new users

Fix: Spend some time exploring the app's features and layout to become more familiar with it. OR Look for online tutorials or guides that expl... ⇲
No zoom feature in the app

Fix: Use the iPhone's built-in zoom feature by going to Settings > Accessibility > Zoom and enabling it for better visibility. OR Take screens... ⇲
Holland America Line Navigator is not intuitive

Fix: Spend some time exploring each section of the app to familiarize yourself with its layout and features. OR Look for online tutorials or u... ⇲
Holland America Line Navigator is clunky and hard to navigate

Fix: Try resetting the app by closing it completely and reopening it. This can sometimes clear up performance issues. Additionally, familiarize y... ⇲
No direct link to planned trips

Fix: Create a personal itinerary by manually noting down your planned trips in a separate notes app or document for easy access. OR Check the... ⇲
No interactive map of the route

Fix: Check if there are any downloadable maps available in the app or on the Holland America Line website that you can save for reference. OR... ⇲
PDF maps are not user-friendly

Fix: Try zooming in on the PDF maps using your iPhone's pinch-to-zoom feature for better visibility. OR If possible, print the maps out before... ⇲
Icons are too small and hard to see

Fix: Adjust the display settings on your iPhone by going to Settings > Display & Brightness and increasing text size or enabling bold text. OR... ⇲
Holland America Line Navigator is clunky and hard to navigate

Fix: Try resetting the app by closing it completely and reopening it. This can sometimes clear up performance issues. Additionally, familiarize y... ⇲
No direct link to planned trips

Fix: Create a personal note or document on your phone where you can manually input your trip details for easy access. OR Bookmark the trip det... ⇲
No interactive map of the route

Fix: Check if there are any downloadable maps available in the app or on the website that you can save to your device. OR Use a third-party ma... ⇲
PDF maps are not user-friendly

Fix: Try zooming in on the PDF using your phone's pinch-to-zoom feature to make it easier to read. OR Print the PDF maps if possible, or take... ⇲
Icons are too small and hard to see

Fix: Try adjusting the display settings on your iPhone by going to Settings > Display & Brightness and increasing text size or enabling bold text... ⇲
 
Network issue
Limited access to personal hotspot

Fix: Check your phone's settings to ensure that personal hotspot is enabled and properly configured. OR If possible, connect to a different Wi... ⇲
Limited functionality in airplane mode

Fix: Download important information such as itineraries and dining menus before going into airplane mode. OR Use offline features of the app,... ⇲
Limited functionality in airplane mode

Fix: Before entering airplane mode, download any necessary information or maps that you may need while offline. OR Use the app in regular mode... ⇲
Limited functionality in airplane mode

Fix: Before entering airplane mode, download any necessary information or maps that you may need while offline. OR Use the app in regular mode... ⇲
 
Login issue
Frequent authentication issues

Fix: Ensure your internet connection is stable. Switch between Wi-Fi and cellular data to see if the issue persists. OR Use a password manager... ⇲
Holland America Line Navigator logs out frequently

Fix: Ensure your app is updated to the latest version, as updates often fix bugs related to logouts. OR Check your phone's battery settings to... ⇲
Requires re-typing login information

Fix: Enable 'Remember Me' or 'Stay Logged In' options if available during login. OR Use a password manager to save your login credentials for... ⇲
Requires retyping login information

Fix: Enable the 'Remember Me' option if available during login to save your credentials for future access. OR Use a password manager app to st... ⇲
Frequent authentication issues

Fix: Ensure that your internet connection is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. Also, check if your login c... ⇲
Holland America Line Navigator logs out frequently

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to logging in and out. OR If the app continues t... ⇲
Frequent authentication issues

Fix: Ensure that your internet connection is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. Also, check if your login c... ⇲
Holland America Line Navigator logs out frequently

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to session management. OR Check your phone's bat... ⇲
 
Messages issue
Inconsistent message delivery

Fix: Check your notification settings in the app and on your iPhone to ensure they are enabled for timely message alerts. OR Try restarting th... ⇲
Cannot form groups in messaging

Fix: Use a separate messaging app (like WhatsApp or GroupMe) to create groups with fellow travelers. OR Coordinate with friends or family to s... ⇲
Cannot add or delete messages

Fix: Keep a separate note or document to track important messages or information you want to remember. OR Use a different messaging platform t... ⇲
Inconsistent message delivery

Fix: Make sure that notifications are enabled for the app in your iPhone settings. Go to Settings > Notifications > Holland America Line Navigato... ⇲
Cannot form groups in messaging

Fix: Use a separate messaging app (like WhatsApp or iMessage) to create group chats with fellow travelers. OR Consider using a shared notes ap... ⇲
Cannot add or delete messages

Fix: Check if there are any updates available for the app that may fix this issue. OR If you cannot delete messages, consider archiving them i... ⇲
Inconsistent message delivery

Fix: Make sure that notifications are enabled for the app in your iPhone settings. Go to Settings > Notifications > Holland America Line Navigato... ⇲
Cannot form groups in messaging

Fix: Use a separate messaging app (like WhatsApp or iMessage) to create group chats with fellow travelers. OR Consider using a shared note or... ⇲
Cannot add or delete messages

Fix: Check if there is an update available for the app that may fix this issue. OR Consider using a different messaging platform that allows f... ⇲
 
Support issue
No way to contact support in the app

Fix: Keep the Holland America Line customer service number saved in your contacts for quick access when needed. OR Visit the Holland America L... ⇲
No way to contact support in the app

Fix: Look for a help or FAQ section within the app that may provide answers to common questions or issues. OR Keep a note of the customer supp... ⇲
No way to contact support in the app

Fix: Look for a help or FAQ section within the app that may provide answers to common questions. OR Keep a note of the customer support number... ⇲
 
Settings issue
Inaccurate dining menus

Fix: Verify dining options with the onboard staff or through printed menus available at restaurants. OR Take a photo of the menu when you arri... ⇲
Dining hours not listed

Fix: Check the dining section of the app regularly for updates, as dining hours may change. You can also look for dining information on the Holla... ⇲
Inaccurate dining menus

Fix: Cross-reference the dining menu in the app with the physical menus provided on board to ensure accuracy. OR Take a photo of the physical... ⇲
Dining hours not listed

Fix: Check the dining section of the app regularly for updates, as hours may change. If not available, consider checking the official website or... ⇲
Inaccurate dining menus

Fix: Cross-reference the menu with the onboard printed menus or ask staff for the most current offerings. OR Take a screenshot of the menu in... ⇲
 
Compatibility issue
Holland America Line Navigator is not formatted for mobile

Fix: Try rotating your phone to landscape mode to see if the app displays better. OR Use the mobile browser version of the Holland America Lin... ⇲
Holland America Line Navigator is not formatted for mobile

Fix: Try rotating your device to landscape mode to see if the layout improves. OR Use the zoom feature on your iPhone to enlarge text and icon... ⇲
Holland America Line Navigator is not formatted for mobile

Fix: Try rotating your phone to landscape mode to see if the layout improves. OR Use the app on a tablet if available, as larger screens may p... ⇲
 
Updates issue
Errors when trying to update information

Fix: Ensure you have a stable internet connection and try updating your information again after a few minutes. OR Log out of the app and log b... ⇲
Errors when trying to update information

Fix: Ensure you have a stable internet connection when trying to update information in the app. OR Try logging out and back in to refresh your... ⇲
Errors when trying to update information

Fix: Ensure you have a stable internet connection before attempting to update any information in the app. OR Try logging out and back in to re... ⇲
 
Account issue
Inability to check in through the app

Fix: Check the Holland America Line website for online check-in options as an alternative. OR Prepare all necessary documents and information... ⇲
Holland America Line Navigator does not show all booked activities

Fix: Cross-reference your booked activities with the confirmation email or document you received from Holland America Line. OR Keep a personal... ⇲
Does not include all booked activities in itinerary

Fix: Regularly check the app for updates, as booked activities may be added later. OR Keep a personal log of all booked activities in a notes... ⇲
Inability to check in through the app

Fix: Check the app for any updates or announcements regarding check-in procedures, as they may change. OR Prepare to check in using the Hollan... ⇲
Inability to check in through the app

Fix: Check if there are any specific requirements or steps listed in the app for check-in that you may have missed. OR Use the website to chec... ⇲
Holland America Line Navigator does not show all booked activities

Fix: Refresh the app by logging out and back in to see if the activities appear after a refresh. OR Check the official website for a complete... ⇲
 
Search issue
No sorting or filtering for excursions

Fix: Manually categorize excursions by creating a list in a note-taking app based on your preferences. OR Use the search function within the a... ⇲
No sorting or filtering for excursions

Fix: Manually create a list of excursions you are interested in and categorize them in a notes app for easy reference. OR Check the Holland Am... ⇲
No sorting or filtering for excursions

Fix: Manually create a list of excursions you are interested in and categorize them in a note-taking app for easy reference. OR Check the webs... ⇲
 
Freezing issue
Holland America Line Navigator freezes or gives error messages

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen, then reopen it. OR Restart your iPhon... ⇲
Holland America Line Navigator freezes or gives error messages

Fix: Force close the app by swiping it away in the app switcher and then reopen it to see if the issue resolves. OR Restart your iPhone to cle... ⇲
Holland America Line Navigator freezes or gives error messages

Fix: Force close the app by swiping it away in the app switcher and then reopen it to see if the issue resolves. OR Restart your iPhone to cle... ⇲
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 what users are saying
Good experience
87.3%

Bad experience
6.9%

Neutral
5.9%

~ from our NLP analysis of 22,425 combined software ratings.

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 Private Data Holland America Line Navigator collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.