fix problems on Thrive Hearing Control [iphone]

—— Run into issues on Thrive Hearing Control? Get help pending when official support gets back to you!

Thrive Hearing Control

Info:

company: Starkey Laboratories

: http://www.starkey.com/thrive-hearing

: www.starkey.com

Chat with our AI-based Thrive Hearing Control Support

🛠️ Common Thrive Hearing Control Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Excessive background noise during auto switch to stream boost

Fix: 1. Open the Thrive Hearing Control app on your iPhone. 2. Navigate to the 'Settings' section. 3. Look for 'Sound Settings' or 'Noise Managem... ⇲

Location setting rarely works

Fix: 1. Ensure that location services are enabled on your iPhone. 2. Go to 'Settings' > 'Privacy' > 'Location Services'. 3. Make sure Location Se... ⇲

Settings issue

Car setting does not initiate

Fix: 1. Open the Thrive Hearing Control app. 2. Go to 'Settings' and find the 'Car' setting. 3. Ensure that the 'Car' mode is enabled. 4. If it’s... ⇲

Audio issue

Audio does not switch to hearing aids during phone calls

Fix: 1. Go to 'Settings' on your iPhone. 2. Tap on 'Bluetooth' and find your hearing aids in the list. 3. Ensure that 'Audio' is enabled for your... ⇲

Feedback in hearing aid

Fix: 1. Check the fit of your hearing aids to ensure they are properly seated in your ears. 2. Adjust the volume settings in the Thrive Hearing C... ⇲

Frequent loss of iPhone alerts and audio

Fix: 1. Ensure that notifications are enabled for the Thrive Hearing Control app. 2. Go to 'Settings' > 'Notifications' and check that notificati... ⇲

Thrive Hearing Control does not detect hearing aids

Fix: 1. Ensure that your hearing aids are turned on and in pairing mode. 2. Go to 'Settings' in the app and select 'Pairing' to search for your h... ⇲

Inconsistent automatic connection to hearing aids

Fix: 1. Ensure that Bluetooth is enabled on your iPhone and that the hearing aids are charged. 2. Go to 'Settings' > 'Bluetooth' and ensure your... ⇲

Loading issue

Thrive Hearing Control takes too long to load

Fix: 1. Check for updates in the App Store for the Thrive Hearing Control app. 2. If an update is available, install it as it may improve perform... ⇲

Crashes issue

Thrive Hearing Control crashes when accessing custom memories

Fix: 1. Ensure that your app is updated to the latest version. 2. If the issue persists, try clearing the app's cache by deleting and reinstallin... ⇲

Thrive Hearing Control shuts down upon connecting hearing aids

Fix: 1. Ensure that your app is updated to the latest version. 2. Restart your iPhone to clear any temporary glitches that may cause the app to c... ⇲

Network issue

Bluetooth strength is poor

Fix: 1. Ensure that your hearing aids are fully charged and within range of your iPhone. 2. Go to 'Settings' > 'Bluetooth' and forget the hearing... ⇲

Thrive Hearing Control frequently loses TV streaming functionality

Fix: 1. Check the Bluetooth connection between your TV and hearing aids. 2. Restart the TV and the Thrive Hearing Control app to refresh the conn... ⇲

Compatibility issue

Difficulty pairing with other iOS devices

Fix: 1. Make sure Bluetooth is enabled on the other iOS device. 2. On the Thrive Hearing Control app, go to 'Settings' > 'Pairing' and follow the... ⇲

Bugs issue

Wellness score info disappears

Fix: 1. Check if the app is updated to the latest version. 2. If the issue continues, try logging out of your account in the app and logging back... ⇲

Steps and activities features are inaccurate

Fix: 1. Ensure that the Thrive Hearing Control app has permission to access motion and fitness data. 2. Go to 'Settings' > 'Privacy' > 'Motion &... ⇲

Syncing issue

Constant syncing issues with iPhone and iPad

Fix: 1. Ensure both devices are updated to the latest iOS version. 2. Go to 'Settings' > 'Bluetooth' and forget the hearing aids on both devices,... ⇲

Slow issue

Slow response to manual changes

Fix: 1. Ensure that your app is updated to the latest version. 2. Close any unnecessary apps running in the background to improve performance.... ⇲

Long pairing time with hearing aids

Fix: 1. Ensure that your hearing aids are fully charged and in pairing mode. 2. Go to 'Settings' in the app and select 'Pairing' to initiate the... ⇲

Demo mode issue issue

Demo mode issue

Fix: 1. Check if you are in demo mode by going to the app settings. 2. If you are, switch to the normal mode by following the prompts in the app.... ⇲

Battery issue

Battery life percentage not showing

Fix: 1. Ensure that your hearing aids are connected to the app. 2. Go to 'Settings' in the app and check if battery status is enabled. OR 1. R... ⇲

UI issue

Complicated app for seniors

Fix: 1. Explore the app's tutorial or help section for guidance on using features. 2. Consider simplifying the home screen by customizing it to s... ⇲

Adjustment features lack clear explanations

Fix: 1. Check the app's help section or user manual for detailed explanations of adjustment features. 2. Look for video tutorials online that dem... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

59.5%

Good experience

29.3%

Neutral

11.2%

~ from our NLP analysis of 116 combined software ratings.

Switch to these Alternatives:

ReSound Smart 3D

myPhonak

Signia App

hearingOS - Hearing Aid App

Oticon Companion

WIDEX MOMENT

TruHearing App

ReSound Smart

VA Video Connect

Rexton App

Private Data Thrive Hearing Control collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics