fix problems on ReSound Smart 3D [iphone]

—— Run into issues on ReSound Smart 3D? Get help pending when official support gets back to you!

ReSound Smart 3D

Info:

company: ReSound

: http://www.resound.com/smart3dapp

: www.resound.com

Chat with our AI-based ReSound Smart 3D Support

🛠️ Common ReSound Smart 3D Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ReSound Smart 3D frequently disconnects from hearing aids

Fix: 1. Ensure that your hearing aids are fully charged. Low battery levels can cause connectivity issues. 2. Restart both your iPhone and the he... ⇲

Bluetooth connection issues

Fix: 1. Make sure Bluetooth is enabled on your iPhone by going to Settings > Bluetooth and toggling it on. 2. Ensure that your hearing aids are i... ⇲

Installation issue

ReSound Smart 3D requires frequent reinstallation

Fix: 1. Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage to check available space. If storage is low,... ⇲

Audio issue

Inconsistent audio channel levels

Fix: 1. Check the balance settings on your iPhone by going to Settings > Accessibility > Audio/Visual and adjusting the balance slider. 2. Ensure... ⇲

Inability to change audio output easily

Fix: 1. Check the app settings to see if there is an option to change audio output preferences. 2. Use the iPhone's Control Center to switch audi... ⇲

Network issue

ReSound Smart 3D must be open to connect

Fix: 1. Check the app settings to see if there is an option to allow background app refresh. Go to Settings > General > Background App Refresh an... ⇲

Hearing aids do not stay connected after charging

Fix: 1. Ensure that the hearing aids are properly seated in the charger and that the charger is functioning correctly. 2. Check the battery healt... ⇲

Updates issue

Custom settings reset after updates

Fix: 1. Before updating the app, take note of your custom settings or take screenshots for reference. 2. After an update, manually reapply your c... ⇲

Customization issue

Limited equalizer options

Fix: 1. Explore the app settings thoroughly to ensure you are not missing any hidden equalizer options. 2. Use the available presets in the app t... ⇲

Inability to rename program icons

Fix: 1. Check the app settings to see if there is an option to rename program icons. 2. If renaming is not available, consider using a note-takin... ⇲

No master mute switch available

Fix: 1. Check the app settings to see if there is an option to mute all sounds or adjust the volume to zero. 2. Use the physical mute button on t... ⇲

UI issue

Difficulty navigating to turn off streaming

Fix: 1. Familiarize yourself with the app interface by reviewing the user manual or help section within the app. 2. Create a shortcut on your hom... ⇲

No quick access for certain features

Fix: 1. Check the app settings for any options to customize the main interface or add shortcuts to frequently used features. 2. Use the app's hel... ⇲

ReSound Smart 3D interface lacks transparency

Fix: 1. Explore the app settings to see if there are options to customize the interface for better visibility. 2. Adjust the brightness and contr... ⇲

Missing program icons in app

Fix: 1. Restart the app to see if the program icons reappear. 2. Check for any updates to the app that may fix display issues. 3. If the icons ar... ⇲

Syncing issue

Hearing aids lose sync while streaming

Fix: 1. Ensure that your hearing aids are fully charged and within range of your iPhone. 2. Restart both the hearing aids and your iPhone to refr... ⇲

Crashes issue

ReSound Smart 3D crashes after updates

Fix: 1. After an update, restart your iPhone to clear any temporary glitches that may cause the app to crash. 2. Check for any additional updates... ⇲

Settings issue

ReSound Smart 3D does not retain volume adjustments

Fix: 1. After adjusting the volume, ensure you save the settings if prompted by the app. 2. Check if there is an option in the app settings to re... ⇲

Compatibility issue

Limited support for severe hearing loss

Fix: 1. Explore the app's settings to see if there are any advanced features or settings that can be adjusted for severe hearing loss. 2. Consult... ⇲

Permissions issue

Inability to access specific program settings without audiologist

Fix: 1. Familiarize yourself with the app's user manual to understand what settings are accessible to you. 2. If possible, request a copy of your... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.0%

Neutral

4.1%

Bad experience

1.0%

~ from our NLP analysis of 70,159 combined software ratings.

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Private Data ReSound Smart 3D collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Health & Fitness
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics