fix problems on InmateSales View [iphone]

​

—— Run into issues on InmateSales View? Get help pending when official support gets back to you!

InmateSales View
Info:
company: Combined Public Communications
: https://www.inmatesales.com
: www.inmatesales.com
Chat with our AI-based InmateSales View Support
   Hello! How can I assist you?  

characters left:
 
Support issue

Customer service is unresponsive and difficult to reach

Fix: Try reaching out through multiple channels. If you have only been using email, try calling their support number if available, or check if th... ⇲
 
Video issue

Video visits frequently do not connect

Fix: Ensure that your device has a stable internet connection. Test your connection speed using a speed test app. If the speed is low, try connec... ⇲
 
UI issue

User interface is not user-friendly

Fix: Familiarize yourself with the app by exploring all its features. Take notes on where specific functions are located to make navigation easie... ⇲

Overlay controls block video feed

Fix: Check if there is an option in the app settings to adjust the overlay settings or hide controls during video playback. This can sometimes be... ⇲

Scheduling visits is complicated

Fix: Create a step-by-step guide for yourself based on your experience with the scheduling process. This can help streamline the process for futu... ⇲
 
Bugs issue

InmateSales View redirects to App Store unnecessarily

Fix: Clear the app's cache by deleting and reinstalling it. This can sometimes resolve issues with redirects. After reinstalling, ensure you are... ⇲

Missed visits due to app malfunctions

Fix: Set reminders for your scheduled visits using your phone's calendar app. This can help ensure you don't miss visits even if the app malfunct... ⇲
 
Login issue

Login issues with invalid credentials

Fix: Double-check your login credentials. Ensure that you are entering the correct username and password, paying attention to case sensitivity an... ⇲

Error messages during login

Fix: Take note of the specific error message you receive and search for it online. There may be specific solutions available for that error code.... ⇲
 
Crashes issue

InmateSales View crashes or fails to start

Fix: Force close the app and restart it. Swipe up from the bottom of the screen (or double-click the home button) to see all open apps, then swip... ⇲
 
Network issue

Inconsistent performance on Wi-Fi and cellular data

Fix: Test your internet speed on both Wi-Fi and cellular data. If one is significantly slower, consider switching to the faster option for better... ⇲
 
Notifications issue

InmateSales View fails to notify when contacts are online

Fix: Check the app's notification settings. Go to Settings > Notifications > InmateSales View and ensure that notifications are enabled for the a... ⇲
 
Payments issue

Refund process is lengthy and frustrating

Fix: Document all your interactions regarding the refund process, including dates and times. This can help you keep track of your request and fol... ⇲
 
Updates issue

InmateSales View does not function as intended after updates

Fix: After an update, try restarting the app and your device to see if that resolves any issues. Sometimes, a simple restart can fix post-update... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
72.5%

Good experience
23.2%

Neutral
4.3%

~ from our NLP analysis of 211 combined software ratings.

 Switch to these Alternatives:
CorrectPay
HomeWAV
Securus Mobile
GettingOut Visits
TextBehind
Inmate Inbox
NCIC Mobile Video Visitation
MobilePatrol: Public Safety
GettingOut
Reliance Connect

 Private Data InmateSales View collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data