fix problems on GettingOut [iphone]

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GettingOut
Info:
company: Telmate, LLC
: https://www.gettingout.com/contact-us
: www.gettingout.com
Chat with our AI-based GettingOut Support
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Messages issue

Inconsistent message delivery

Fix: 1. Check network stability: Ensure you have a strong and stable internet connection. If using Wi-Fi, try moving closer to the router or swit... ⇲

Error messages during messaging

Fix: 1. Check for updates: Go to the App Store and ensure you have the latest version of GettingOut installed. 2. Restart the app: Close the app... ⇲

Lost messages during app crashes

Fix: 1. Regularly save important messages: Take screenshots or copy important messages to a notes app to avoid loss. 2. Restart the app: Close an... ⇲
 
Loading issue

Unable to load contacts

Fix: 1. Check permissions: Go to Settings > Privacy > Contacts and ensure GettingOut has permission to access your contacts. 2. Restart the app:... ⇲
 
Slow issue

Slow performance

Fix: 1. Free up storage: Go to Settings > General > iPhone Storage and delete unnecessary apps or files to improve performance. 2. Restart your i... ⇲
 
Account issue

Difficulties with account setup

Fix: 1. Ensure correct information: Double-check that you are entering the correct email and password during setup. 2. Restart the app: Close and... ⇲
 
Notifications issue

No notification for new messages

Fix: 1. Check notification settings: Go to Settings > Notifications > GettingOut and ensure notifications are enabled. 2. Restart the app: Close... ⇲
 
Payments issue

High costs for messaging

Fix: 1. Review pricing plans: Check the app for any available subscription plans that may offer better rates for messaging. 2. Limit message freq... ⇲

Inability to deposit money

Fix: 1. Check payment method: Ensure that your payment method is valid and has sufficient funds. 2. Restart the app: Close and reopen the app to... ⇲
 
Support issue

Poor customer service

Fix: 1. Use in-app support: Check if there’s an in-app support feature or FAQ section that may address your concerns. 2. Document issues: Keep a... ⇲
 
Video issue

Issues with video calls

Fix: 1. Check internet connection: Ensure you have a strong and stable internet connection for video calls. 2. Restart the app: Close and reopen... ⇲
 
UI issue

Lack of character count display

Fix: 1. Manually count characters: Use a separate notes app to draft messages and count characters before sending. 2. Provide feedback: Consider... ⇲
 
Search issue

No search function for messages

Fix: 1. Organize messages: Manually categorize or label important messages for easier access. 2. Use external tools: Consider using a notes app t... ⇲
 
Registration issue

Inadequate verification process

Fix: 1. Use strong passwords: Ensure your account is secured with a strong password. 2. Enable two-factor authentication: If available, enable tw... ⇲
 
Login issue

Session expiration issues

Fix: 1. Stay logged in: Avoid logging out frequently to minimize session expiration. 2. Restart the app: Close and reopen the app to refresh the... ⇲
 
Privacy issue

Tracking of user data

Fix: 1. Review privacy settings: Go to Settings > Privacy and review what data is being shared with the app. 2. Limit permissions: Adjust app per... ⇲
 
Compatibility issue

Limited functionality on certain devices

Fix: 1. Check device compatibility: Ensure your device meets the app's requirements. 2. Update iOS: Make sure your device is running the latest v... ⇲
 
Updates issue

Frequent app updates worsen performance

Fix: 1. Delay updates: If possible, delay updates until you can read user reviews about the new version. 2. Clear app cache: Offload the app in S... ⇲
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 what users are saying
Bad experience
80.0%

Good experience
15.8%

Neutral
4.3%

~ from our NLP analysis of 9,033 combined software ratings.

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 Private Data GettingOut collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics