fix problems on HomeWAV [iphone]

—— Run into issues on HomeWAV? Get help pending when official support gets back to you!

HomeWAV

Info:

company: HomeWAV

: http://www.homewav.com

Chat with our AI-based HomeWAV Support

🛠️ Common HomeWAV Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

HomeWAV shuts down to black screen

Fix: 1. Force close the HomeWAV app: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to view all open a... ⇲

Constantly logs out

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. 2. Clear app cache: Go to Settings > General > iPh... ⇲

Calls issue

Missed calls due to app issues

Fix: 1. Enable notifications: Go to Settings > Notifications > HomeWAV and ensure that notifications are allowed. 2. Check Do Not Disturb setting... ⇲

Inability to answer calls

Fix: 1. Ensure notifications are enabled: Go to Settings > Notifications > HomeWAV and ensure notifications are allowed. 2. Check Do Not Disturb... ⇲

Video issue

Lag during video calls

Fix: 1. Check your internet speed: Use a speed test app to ensure you have a stable and fast internet connection. 2. Close other apps: Close any... ⇲

Bugs issue

Error messages requiring re-acceptance of T&Cs

Fix: 1. Log out and log back in: This can sometimes reset the session and allow you to accept the T&Cs again. 2. Clear app cache: Go to Settings... ⇲

Network issue

Calls drop frequently

Fix: 1. Check your internet connection: Ensure you have a strong Wi-Fi or cellular signal. 2. Close other apps: Close any unnecessary apps runnin... ⇲

Loading issue

HomeWAV takes too long to load

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find HomeWAV, and select 'Offload App'. This will clear the cache without del... ⇲

Glitches issue

Glitches during video calls

Fix: 1. Check your internet speed: Use a speed test app to ensure you have a stable and fast internet connection. 2. Close other apps: Close any... ⇲

Payments issue

Charges incurred for failed connections

Fix: 1. Monitor your connection: Ensure you have a stable internet connection before making calls. 2. Use Wi-Fi when possible: If you are on cell... ⇲

High costs for poor service

Fix: 1. Review your plan: Check if you are on the most cost-effective plan for your usage. 2. Limit call duration: Try to keep calls shorter to r... ⇲

Inmates unable to send money for calls

Fix: 1. Check with the facility: Inmates should inquire with the facility about the procedures for sending money for calls. 2. Explore alternativ... ⇲

Privacy issue

User information not kept private

Fix: 1. Review app permissions: Go to Settings > Privacy and check what permissions HomeWAV has. Disable any unnecessary permissions. 2. Use a VP... ⇲

Notifications issue

Notifications not received

Fix: 1. Enable notifications: Go to Settings > Notifications > HomeWAV and ensure that notifications are allowed. 2. Check Do Not Disturb setting... ⇲

Audio issue

Inconsistent video and audio quality

Fix: 1. Check your internet speed: Use a speed test app to ensure you have a stable and fast internet connection. 2. Close other apps: Close any... ⇲

Crashes issue

HomeWAV crashes frequently

Fix: 1. Update the app: Ensure you have the latest version of HomeWAV installed. 2. Clear app cache: Go to Settings > General > iPhone Storage, f... ⇲

UI issue

User interface is confusing

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. 2. Check for tutorials:... ⇲

No option to stay logged in

Fix: 1. Check app settings: Look for any settings within the app that may allow you to stay logged in. 2. Use 'Remember Me' option: If available,... ⇲

Support issue

Limited customer support

Fix: 1. Use in-app help: Check if the app has a help or FAQ section that can provide answers to common questions. 2. Search online: Look for user... ⇲

Compatibility issue

No competitors available

Fix: 1. Explore alternative communication methods: If possible, use other free communication methods when available. 2. Stay informed: Keep an ey... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

69.8%

Bad experience

22.9%

Neutral

7.4%

~ from our NLP analysis of 10,573 combined software ratings.

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MobilePatrol: Public Safety

Private Data HomeWAV collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data