fix problems on Signia App [iphone]

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—— Run into issues on Signia App? Get help pending when official support gets back to you!

Signia App
Info:
company: Sivantos Pte. Ltd.
: https://www.signia.net/connectivity/signia-app/
: www.signia.net
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Crashes issue
App crashes frequently

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. 2. Delete the Signia App and re... »»
App fails to start correctly

Fix: 1. Restart your iPhone to clear any temporary glitches. 2. Delete and reinstall the app to ensure you have the latest version. OR 1. Chec... »»
 
Settings issue
Volume resets to default

Fix: 1. Check if there are any settings in the app that allow you to save volume preferences. Look for a 'Save Settings' option in the app. 2. If... »»
App does not remember user settings

Fix: 1. Check if there is a 'Save Settings' option in the app and ensure it is enabled. 2. Restart the app after making changes to see if it reta... »»
Difficulty in fine-tuning settings

Fix: 1. Use the app's tutorial or help section to understand how to fine-tune settings effectively. 2. Experiment with different settings in a qu... »»
App does not provide meaningful control over hearing aids

Fix: 1. Review the app's features to ensure you are utilizing all available controls. 2. Check for updates that may enhance control options. OR... »»
 
Customization issue
Limited control over sound adjustments

Fix: 1. Explore all available settings in the app to ensure you are utilizing all sound adjustment features. 2. Check if there are any firmware u... »»
Limited customization options for sound profiles

Fix: 1. Explore all available sound profiles in the app and experiment with different settings. 2. Check for firmware updates that may introduce... »»
 
Bugs issue
Directional function ineffective

Fix: 1. Ensure that the directional microphone settings are enabled in the app. Go to the sound settings and look for directional options. 2. Tes... »»
 
Privacy issue
Tracking features lack user consent options

Fix: 1. Review the app's privacy settings to see if you can manage tracking permissions. Go to Settings > Privacy on your iPhone. 2. If there are... »»
 
Updates issue
Inconsistent updates in well-being tracking

Fix: 1. Ensure that the app has permission to access health data. Go to Settings > Privacy > Health and check the Signia App settings. 2. Regular... »»
 
Network issue
Bluetooth connection drops frequently

Fix: 1. Keep your iPhone and hearing aids within close proximity to avoid connection drops. 2. Turn off other Bluetooth devices that may interfer... »»
 
Slow issue
Slow response time in app

Fix: 1. Close other apps running in the background to free up resources. 2. Restart your iPhone to clear temporary files and improve performance.... »»
Bluetooth initialization is slow

Fix: 1. Ensure that your hearing aids are fully charged and turned on before launching the app. 2. Restart your iPhone to refresh Bluetooth conne... »»
 
Compatibility issue
No Apple Watch support

Fix: 1. Use your iPhone to control the app and hearing aids directly, as this may provide a better experience. 2. Check for any updates from the... »»
 
Audio issue
Inability to mute instantly

Fix: 1. Check the app settings for a mute option and ensure it is easily accessible. 2. Use the physical controls on the hearing aids, if availab... »»
 
Freezing issue
App freezes during use

Fix: 1. Close other apps running in the background to free up memory. 2. Restart your iPhone to clear temporary files. OR 1. Delete and reinst... »»
 
Battery issue
Battery level accuracy is questionable

Fix: 1. Ensure that your hearing aids are updated to the latest firmware, as this may improve battery reporting accuracy. 2. Regularly check the... »»
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 what users are saying
Good experience
79.8%

Bad experience
11.6%

Neutral
8.7%

~ from our NLP analysis of 9,403 combined software ratings.

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 Private Data Signia App collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics