fix problems on Le Monde, Live News [iphone]

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—— Run into issues on Le Monde, Live News? Get help pending when official support gets back to you!

Le Monde, Live News
Info:
company: Societe Editrice du Monde
: https://www.lemonde.fr/en/faq
: www.lemonde.fr
Chat with our AI-based Le Monde, Live News Support
   Hello! How can I assist you?  

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Crashes issue

Le Monde, Live News crashes every 3 to 4 uses

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Le Monde, and check if there is an update available.... ⇲
 
Updates issue

Le Monde, Live News constantly refuses to update

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. A poor connection can p... ⇲
 
Customization issue

No option to bookmark articles

Fix: Use the 'Share' feature to save articles. Tap the share icon (usually a square with an arrow) and select 'Add to Reading List' or 'Save to N... ⇲

No ability to comment on articles

Fix: Engage with the content through social media. If the articles are shared on platforms like Twitter or Facebook, you can comment there as a w... ⇲
 
Payments issue

Subscription cancellation process is unclear

Fix: Check your subscription settings in the App Store. Go to Settings > [Your Name] > Subscriptions, find Le Monde, and follow the prompts to ca... ⇲

Disconnect between Apple payment platform and app

Fix: Verify your payment method in the App Store. Go to Settings > [Your Name] > Payment & Shipping and ensure your payment information is correc... ⇲
 
Notifications issue

Date line of breaking news appears late

Fix: Refresh the app regularly. Pull down on the main news feed to refresh the content, which may help in getting the latest updates more promptl... ⇲

Limited notification settings

Fix: Customize your notification preferences. Go to Settings > Notifications > Le Monde and adjust the settings to receive alerts for specific ca... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.7%

Bad experience
2.9%

Neutral
2.3%

~ from our NLP analysis of 3,022 combined software ratings.

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 Private Data Le Monde, Live News collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. l'offre 100% numérique: $17.99 Offre 100% numérique: web + iPad + iPhone
  2. Offre Essentiel: $11.99 Abonnement mensuel Ă  l'offre Essentiel.
  3. Le Monde in English: $9.99 Monthly subscription to the English edition.
  4. Offre Essentiel: $129.99 Abonnement annuel Ă  l'offre Essentiel.
  5. Offre Duo: $19.99 Abonnement mensuel Ă  l'offre Duo.
  6. Offre Duo: $23.49 Abonnement mensuel Ă  l'offre Duo.
  7. Edition: $1.99 Ouvre un accès pour une édition du journal Le Monde.
  8. Offre Famille: $24.99 Abonnement mensuel Ă  l'offre Famille.
  9. Offre Essentiel Promo: $9.99 Abonnement mensuel Ă  l'offre Essentiel.
  10. Offre Essentiel Promo: $9.99 Abonnement mensuel Ă  l'offre Essentiel.