fix problems on Euronews [iphone]

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—— Run into issues on Euronews? Get help pending when official support gets back to you!

Euronews: Daily news & live TV
Info:
company: euronews
: https://www.euronews.com/
: www.euronews.com
Chat with our AI-based Euronews Support
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UI issue

No portrait mode for reading

Fix: Check if there is an option in the app settings to enable portrait mode. If not, try rotating your device to see if the app automatically ad... ⇲
 
Video issue

Live TV in German not working

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if the issue persists. If the problem con... ⇲

Video autoplay issues

Fix: Check the app settings for video playback options. Look for an 'Autoplay' setting and disable it if it is causing issues. If there is no suc... ⇲
 
Ads issue

Ads block articles

Fix: Look for an option in the app settings to disable or limit ads. Some apps offer a premium version that removes ads. If this is not available... ⇲

Excessive advertising before videos

Fix: Look for an option in the app settings to limit ads or consider upgrading to a premium version if available. This may reduce the number of a... ⇲

Annoying banner ads during scrolling

Fix: Look for an option in the app settings to disable or limit ads. If this is not available, consider using an ad-blocking app or browser to ac... ⇲
 
Permissions issue

Geo-blocked streaming outside EU

Fix: Use a VPN service to change your location to an EU country. Download a reputable VPN app, connect to a server in the EU, and then try access... ⇲
 
Updates issue

Inconsistent news updates

Fix: Manually refresh the news feed by pulling down on the screen. This can help load the latest articles. Additionally, check the app settings f... ⇲
 
Bugs issue

Repeated articles on the page

Fix: Try clearing the app cache if the option is available in the settings. This can help remove any duplicated content. If the app does not have... ⇲
 
Customization issue

No dark mode option

Fix: Check if the app has a built-in dark mode option in the settings. If not, you can enable dark mode on your iPhone by going to Settings > Dis... ⇲

Limited engagement options for readers

Fix: Check if there are any settings in the app that allow you to engage more with the content, such as commenting or sharing options. If these a... ⇲
 
Loading issue

Blank page after homepage link

Fix: Try clearing the app's cache or data if the option is available. If not, uninstall and reinstall the app to reset it. This can often resolve... ⇲
 
Search issue

Lack of search function

Fix: Check the app settings to see if there is a hidden search feature. If not, consider using the website version of Euronews, which may have a... ⇲
 
Notifications issue

Notifications are clickbait

Fix: Adjust your notification settings within the app. Go to settings and look for notification preferences to limit the types of notifications y... ⇲
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 what users are saying
Good experience
89.2%

Bad experience
7.0%

Neutral
3.8%

~ from our NLP analysis of 1,176 combined software ratings.

 Switch to these Alternatives:
France 24 - World News 24/7
DW - Breaking World News
Sky News: Breaking, UK & World
Al Jazeera English
Le Monde, Live News
BBC World Service
BBC Mundo
Radio France Internationale
The Guardian - Live World News
Al Jazeera - الجزيرة

 Private Data Euronews collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics