fix problems on [iphone]

​

—— Run into issues on ? Get help pending when official support gets back to you!

MobilePatrol: Public Safety
Info:
company: Appriss Insights LLC
: https://apprissinsights.com/about/contact/
: apprissinsights.com
Chat with our AI-based Support
   Hello! How can I assist you?  

characters left:
 
Syncing issue

Inconsistent information across counties

Fix: 1. Always verify the information with official county websites or local law enforcement resources. 2. Document any inconsistencies you find... ⇲
 
Bugs issue

Missing charges and detailed information

Fix: 1. Check for updates in the app by going to the App Store and ensuring you have the latest version. 2. If charges are missing, verify with l... ⇲

Randomly removes inmate information

Fix: 1. Regularly refresh the app by pulling down on the screen to update the information. 2. Document any instances of missing information for y... ⇲

Inaccurate mugshots and names

Fix: 1. Verify the information with official county or state resources. 2. Document any inaccuracies for your records and check back later for up... ⇲
 
Screen issue

Black screen issue on iPhones

Fix: 1. Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the MobilePatrol app o... ⇲
 
Ads issue

Ads are intrusive and annoying

Fix: 1. Check if the app has a premium version or subscription option that removes ads. If available, consider upgrading. 2. Use the app during t... ⇲
 
Updates issue

Limited functionality after updates

Fix: 1. After an update, check the app's settings to see if any new features need to be enabled. 2. Restart the app after an update to ensure all... ⇲

Lack of updates and support

Fix: 1. Regularly check the App Store for updates to ensure you have the latest version. 2. Document any issues you encounter and check back peri... ⇲
 
Search issue

No search feature available

Fix: 1. Use the app's browsing features to navigate through available information manually. 2. Bookmark frequently accessed sections for quicker... ⇲
 
UI issue

Poor app design and performance

Fix: 1. Clear the app's cache by going to Settings > MobilePatrol and toggling any options that may help refresh the app's data. 2. Restart your... ⇲

Inability to view all arrests

Fix: 1. Check for updates in the app by going to the App Store and ensuring you have the latest version. 2. Use alternative resources for compreh... ⇲
 
Compatibility issue

Not compatible with dark mode

Fix: 1. Adjust your iPhone's display settings to reduce eye strain, such as increasing brightness or using night shift mode. 2. Use the app in we... ⇲
 
Crashes issue

crashes frequently

Fix: 1. Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the MobilePatrol app o... ⇲
 
Customization issue

Limited user interface options

Fix: 1. Familiarize yourself with the existing interface options and utilize them to the best of your ability. 2. Provide feedback within the app... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
71.5%

Good experience
22.0%

Neutral
6.4%

~ from our NLP analysis of 3,344 combined software ratings.

 Switch to these Alternatives:
CorrectPay
InmateSales
HomeWAV
TextBehind
Pay Tel
InmateSales View
Securus Mobile
NCIC Mobile Video Visitation
GettingOut
GettingOut Visits

 Private Data collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics
    • Other Data