fix problems on Financial Times [iphone]

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—— Run into issues on Financial Times? Get help pending when official support gets back to you!

Financial Times: Business News
Info:
company: Financial Times Ltd.
: https://help.ft.com
: www.ft.com
Chat with our AI-based Financial Times Support
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UI issue

Difficult to jump back to previous headlines

Fix: Use the back button on the app to return to the previous screen. If this is not effective, try using the app's navigation menu to quickly ac... ⇲

Inflexible app interface

Fix: Explore the app settings to see if there are any customization options available for the interface. Adjusting these settings may help improv... ⇲
 
Permissions issue

Frequent access denial to articles

Fix: Clear the app cache to resolve any temporary issues that may be causing access denial. Go to your iPhone settings, find the Financial Times... ⇲
 
Links issue

Gated links do not open in app

Fix: Copy the gated link and paste it into a web browser instead of trying to open it directly in the app. This can sometimes bypass the app's li... ⇲
 
Login issue

Requires frequent re-login

Fix: Make sure that you have the 'Remember Me' option checked when logging in. This should help maintain your session and reduce the frequency of... ⇲
 
Loading issue

Loading issues upon opening the app

Fix: Try restarting your iPhone to clear any temporary glitches that may be affecting the app's performance. This can help improve loading times.... ⇲
 
Customization issue

Limited sharing options for articles

Fix: Use the 'Copy Link' feature to share articles via any platform you prefer. This allows you to manually paste the link into your desired app... ⇲

Scrolling style not suitable for in-depth reading

Fix: Try adjusting the text size in the app settings to see if a larger font makes it easier to read while scrolling. OR Consider using the 'R... ⇲

No simple way to review or edit comments

Fix: Check if there is a comments section within the app where you can view your comments. If available, you may be able to edit them directly fr... ⇲
 
Bugs issue

Scrolling bug on Home Screen

Fix: Try closing the app completely and reopening it. This can sometimes resolve minor bugs that affect scrolling. OR If the issue persists, c... ⇲
 
Compatibility issue

No integration with e-paper

Fix: Check if there are any settings within the app that allow you to link your e-paper account. If not, consider using the e-paper app separatel... ⇲
 
Settings issue

Dark Mode does not sync with device settings

Fix: Manually switch the app to Dark Mode by going into the app settings and selecting the Dark Mode option, regardless of your device settings.... ⇲
 
Audio issue

Audio articles lack a queue feature

Fix: Create a playlist in your preferred music app and manually add audio articles to it for sequential listening. OR Use a note-taking app to... ⇲
 
Content issue

Perceived bias in news coverage

Fix: Diversify your news sources by following other news apps or websites to get a broader perspective on current events. OR Engage with the a... ⇲
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 what users are saying
Good experience
96.1%

Bad experience
2.3%

Neutral
1.6%

~ from our NLP analysis of 20,199 combined software ratings.

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 Private Data Financial Times collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers

  Cost of Subscriptions
  1. Premium Digital: $75.00 FT Premium Digital Monthly Subscription Trial
  2. Standard Digital: $45.00 FT Standard Digital Monthly Subscription
  3. Premium Digital: $75.00 FT Premium Digital Monthly Subscription
  4. Standard Digital: $429.00 FT Standard Digital Annual Subscription
  5. Premium Digital: $719.00 FT Premium Digital Annual Subscription