fix problems on The Telegraph [iphone]

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—— Run into issues on The Telegraph? Get help pending when official support gets back to you!

The Telegraph: UK & World News
Info:
company: TELEGRAPH MEDIA GROUP HOLDINGS LIMITED
: https://www.telegraph.co.uk/contact-us/
: www.telegraph.co.uk
Chat with our AI-based The Telegraph Support
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Loading issue

Daily edition loading time is slow

Fix: Ensure that you have a strong and stable internet connection. If you're on Wi-Fi, try moving closer to the router or resetting your router t... ⇲
 
UI issue

Back button functionality is unpredictable

Fix: Try restarting the app. Close The Telegraph completely by swiping it away in the app switcher, then reopen it to see if the back button work... ⇲
 
Updates issue

New update moved newspaper from main screen

Fix: Check the app's settings to see if there is an option to customize the main screen layout. Look for a 'Home' or 'Layout' section in the app... ⇲
 
Customization issue

Limited configurability of main buttons

Fix: Explore the app settings to see if there are any options for customizing the toolbar or main buttons. Look for a 'Customize' or 'Settings' s... ⇲
 
Features issue

No print copy image duplication offered

Fix: As a workaround, take a screenshot of the article or page you want to print. Press the side button and the volume up button simultaneously t... ⇲
 
Bugs issue

Font size slider does not function

Fix: Check if there are any accessibility settings that might be overriding the font size settings. Go to Settings > Accessibility > Display & Te... ⇲
 
Content issue

No Royal section available

Fix: Check if the Royal section is available in a different part of the app. Sometimes sections are moved or renamed in updates, so explore the a... ⇲
 
Search issue

Inability to search for specific articles

Fix: Use the app's built-in search feature, if available. Look for a magnifying glass icon or a search bar within the app to enter keywords relat... ⇲
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 what users are saying
Good experience
91.4%

Bad experience
7.0%

Neutral
1.7%

~ from our NLP analysis of 1,207 combined software ratings.

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 Private Data The Telegraph collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics

  Cost of Subscriptions
  1. Telegraph for Apple News: $5.99 A weekly subscription to the Telegraph
  2. Telegraph for iPad: $26.49 A monthly subscription to the Telegraph for iPad v2
  3. The Telegraph App: $19.99 A monthly subscription to The Telegraph (NZ)
  4. The Telegraph News & Sport: $34.99 A monthly subscription to the Telegraph
  5. The Telegraph App: $34.99 A monthly subscription to the Telegraph
  6. Telegraph App Digital 2024 : $29.99 Subscription to The Telegraph App
  7. Telegraph Puzzles add-on: $29.99 Telegraph Puzzles add-on subscription
  8. Telegraph Puzzles Subscription: $49.00 Telegraph Puzzles add-on subscription
  9. 1st April edition of The Telegraph: $0.99 1st April edition of The Telegraph
  10. 15th April edition of The Telegraph: $0.99 15th April edition of The Telegraph