fix problems on The Times Of London [iphone]

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—— Run into issues on The Times Of London? Get help pending when official support gets back to you!

The Times of London
Info:
company: Times Media Limited (Apps)
: https://www.thetimes.com/help
: globalstore.thetimes.com
Chat with our AI-based The Times of London Support
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Search issue

Search functionality is poor

Fix: Try using specific keywords or phrases when searching to improve results. Use quotation marks for exact phrases or add additional keywords t... ⇲
 
Slow issue

Images load slowly

Fix: Check your internet connection. If you are on cellular data, try switching to Wi-Fi for a faster connection. You can also restart your route... ⇲
 
Crashes issue

The Times of London restarts when switching back

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the Times of London app, and check for updates. An up... ⇲
 
Bugs issue

Comments section is broken

Fix: Try logging out of the app and then logging back in. This can refresh your session and potentially fix issues with the comments section. O... ⇲
 
Notifications issue

No notifications for news stories

Fix: Check your notification settings for the app. Go to Settings > Notifications > Times of London and ensure that 'Allow Notifications' is turn... ⇲
 
Customization issue

Difficult to filter by topic

Fix: Explore the app's menu or settings for any filtering options. Sometimes, these features are hidden in submenus or under categories. OR If... ⇲
 
UI issue

Ad spaces displayed when empty

Fix: This may be a design issue, but you can try refreshing the app or clearing the cache to see if it resolves the display issue. OR If the p... ⇲

Navigation can be confusing

Fix: Familiarize yourself with the app's layout by exploring all sections. Take a moment to tap through the menus to understand where different f... ⇲
 
Audio issue

No AI-generated audio for articles

Fix: Check if there are any accessibility settings on your iPhone that can read text aloud. Go to Settings > Accessibility > Spoken Content and e... ⇲
 
Updates issue

Lack of timely updates for different time zones

Fix: Check your iPhone's time zone settings. Go to Settings > General > Date & Time and ensure 'Set Automatically' is enabled to keep your device... ⇲
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 what users are saying
Good experience
90.9%

Bad experience
7.6%

Neutral
1.5%

~ from our NLP analysis of 536 combined software ratings.

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 Private Data The Times of London collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. The Times of London: $9.99 Stay well informed with quality journalism