fix problems on Radio France Internationale [iphone]

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—— Run into issues on Radio France Internationale? Get help pending when official support gets back to you!

Radio France Internationale
Info:
company: France Medias Monde
: https://rfi.my/SupportApp
: www.rfi.fr
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Battery issue

Excessive background battery usage

Fix: Go to your iPhone's Settings > Battery and check which apps are consuming the most battery. If the app is using excessive battery, consider... ⇲
 
Crashes issue

Radio France Internationale crashes on specific sections

Fix: Ensure that the app is updated to the latest version. Go to the App Store, tap on your profile icon, and scroll down to see if updates are a... ⇲

Radio France Internationale won't open

Fix: Force close the app and reopen it. Swipe up from the bottom of the screen (or double-tap the home button) to see all open apps, then swipe t... ⇲

Frequent crashes

Fix: Check for updates to the app and your iOS version. Keeping both updated can resolve compatibility issues that may lead to crashes. OR Cle... ⇲

Radio France Internationale crashes immediately on open

Fix: Force close the app and try reopening it. If it still crashes, restart your iPhone to clear any temporary issues. OR If the app continues... ⇲
 
Screen issue

Radio France Internationale won't play when screen is locked

Fix: Check the app settings to see if there is an option to allow playback when the screen is locked. This feature may need to be enabled manuall... ⇲

Radio France Internationale insists on one orientation

Fix: Check your device's orientation lock. Swipe down from the top-right corner of the screen to access the Control Center and ensure that the or... ⇲
 
UI issue

Poor user interface design

Fix: Familiarize yourself with the app's layout and features. Sometimes, spending a little time exploring can help you navigate better despite de... ⇲

Text in news boxes cannot be selected

Fix: If you need to copy text, take a screenshot of the news box and use the image to reference the information you need. OR Check if the app... ⇲

White screen with red X appears

Fix: This may indicate a loading issue. Try closing the app and reopening it, or check your internet connection to ensure it is stable. OR If... ⇲
 
Audio issue

Audio streaming stops when screen is off

Fix: Check the app settings to see if there is an option to allow audio to continue playing when the screen is off. Enable this feature if availa... ⇲

Cannot skip around in prerecorded audio

Fix: Look for a progress bar or seek function within the audio player. If it’s not available, this may be a limitation of the app. OR Try usin... ⇲

Inability to stream in background

Fix: Check the app settings to see if there is an option to enable background streaming. If not, this may be a limitation of the app. OR If ba... ⇲
 
Compatibility issue

Upside down display on iPad

Fix: Check the orientation lock on your iPad. Swipe down from the top-right corner to access the Control Center and ensure that orientation lock... ⇲
 
Ads issue

Annoying pop-up ads

Fix: Look for an option in the app settings to limit or disable pop-up ads. Some apps allow users to manage ad preferences. OR Consider using... ⇲
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 what users are saying
Good experience
52.0%

Bad experience
37.2%

Neutral
10.7%

~ from our NLP analysis of 196 combined software ratings.

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 Private Data Radio France Internationale collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics