fix problems on InmateSales [iphone]

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—— Run into issues on InmateSales? Get help pending when official support gets back to you!

InmateSales
Info:
company: Combined Public Communications
: https://inmatesales.com
: inmatesales.com
Chat with our AI-based InmateSales Support
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Account issue

Inability to check account balances

Fix: Log out of the app and log back in to refresh your account information. Sometimes, a simple refresh can resolve display issues. OR Check... ⇲
 
Messages issue

Emails and pictures not received

Fix: Check your spam or junk email folder to ensure that the emails are not being filtered out. If they are found there, mark them as 'not spam'... ⇲
 
Support issue

Poor customer service response times

Fix: Utilize the app's FAQ or help section to find answers to common questions, which may resolve your issue without needing to contact customer... ⇲
 
Registration issue

Account creation issues

Fix: Ensure that you are entering all required information correctly, including any verification codes sent to your email or phone. Double-check... ⇲

Activation code not received for account setup

Fix: Check your spam or junk email folder for the activation code. If it’s not there, ensure that the email address you provided is correct. OR... ⇲
 
Network issue

Frequent call drops

Fix: Check your signal strength before making calls. If the signal is weak, try moving to a different location or closer to a window for better r... ⇲
 
Crashes issue

InmateSales crashes after loading money

Fix: Ensure that your device has enough storage space available. If storage is low, delete unnecessary apps or files to free up space. OR Unin... ⇲
 
Syncing issue

Inconsistent visit logging

Fix: Keep a personal log of your visits to cross-reference with the app's records. This can help you identify any discrepancies. OR Check for... ⇲
 
Payments issue

Limited purchase options for services

Fix: Explore the app thoroughly to ensure you are aware of all available services. Sometimes, options may be hidden in different sections of the... ⇲

Confusing fee structure

Fix: Take screenshots of the fee structure and create a personal reference guide to clarify what each fee entails. This can help you understand c... ⇲

Inability to view individual charges

Fix: Check if there is a detailed transaction history option in the app settings. This may provide a breakdown of individual charges. OR If th... ⇲
 
UI issue

Small text size and readability issues

Fix: Adjust the text size in your device settings. Go to Settings > Display & Brightness > Text Size and increase the size to improve readability... ⇲
 
Freezing issue

InmateSales freezing during use

Fix: Close other apps running in the background to free up memory and processing power for the InmateSales app. This can help improve performance... ⇲
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 what users are saying
Bad experience
46.7%

Good experience
40.0%

Neutral
13.3%

~ from our NLP analysis of 105 combined software ratings.

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Inmate Inbox

 Private Data InmateSales collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data