fix problems on Google Play Books & Audiobooks [iphone]

​

—— Run into issues on Google Play Books & Audiobooks? Get help pending when official support gets back to you!

Google Play Books & Audiobooks
Info:
company: Google
: http://support.google.com/googleplay
: play.google.com
Chat with our AI-based Google Play Books & Audiobooks Support
   Hello! How can I assist you?  

characters left:
 
Customization issue

Bookmarks can only be placed on the right side

Fix: Currently, the app does not allow for left-side bookmarks. As a workaround, you can use the highlight feature to mark important sections of... ⇲

Inability to customize uploaded book covers

Fix: Currently, the app does not support customizing book covers. As a workaround, you can create a folder on your device to store your books wit... ⇲
 
Syncing issue

Highlight colors mismatch between devices

Fix: To minimize mismatches, ensure that both devices are updated to the latest version of the app. This can help synchronize features and settin... ⇲

Sync progress issues across devices

Fix: Ensure that you are logged into the same Google account on all devices. This is crucial for syncing your reading progress. Check your accoun... ⇲
 
Display issue

Images not displayed in purchased books

Fix: Check your internet connection to ensure that images can load properly. If you are using mobile data, try switching to Wi-Fi. Additionally,... ⇲

Display issues with highlighting

Fix: If highlighting is not displaying correctly, try restarting the app or your device. This can often resolve temporary glitches. OR If the... ⇲
 
Settings issue

Lighting and screen color settings do not stay selected

Fix: Make sure to save your settings after making changes. Some users have found that toggling the settings off and then back on can help them st... ⇲
 
UI issue

Current time not displayed while reading

Fix: Unfortunately, the app does not currently support displaying the current time while reading. As a workaround, you can check the time on your... ⇲

Basic design interface with minimal features

Fix: While the design may be basic, you can customize your reading experience by adjusting settings such as font size, background color, and brig... ⇲
 
Features issue

No vertical scrolling option

Fix: To read in a vertical scrolling format, you can try adjusting the reading settings. Look for options related to page layout or scrolling in... ⇲

No read-aloud button

Fix: Currently, the app does not have a built-in read-aloud feature. As a workaround, you can use your device's accessibility features, such as V... ⇲
 
Downloads issue

Google Play Books & Audiobooks does not download or display image-based books

Fix: Ensure that you have enough storage space on your device to download image-heavy books. Check your device's storage settings and free up spa... ⇲
 
Backup issue

Accidental permanent deletion of books

Fix: To avoid accidental deletions, consider backing up your library by exporting your books to a cloud service or another storage option. This w... ⇲
 
Search issue

Search function redirects to web browser

Fix: If the search function redirects you to a web browser, try clearing the app's cache. Go to your device settings, find the Google Play Books... ⇲
 
Audio issue

Playback fails for audiobooks

Fix: If playback fails, first check your internet connection. A stable connection is necessary for streaming audiobooks. If you are offline, ensu... ⇲

Audiobook playback stops when navigating away from the app

Fix: To prevent playback from stopping, try using the app in the foreground while listening. If you need to switch apps, check your device settin... ⇲
 
Uploads issue

Error uploading PDF books

Fix: Ensure that the PDF file is not corrupted and is within the size limits set by the app. Try opening the PDF on another app to confirm it wor... ⇲
 
Bugs issue

Malfunctioning titles not replaceable

Fix: If a title is malfunctioning, try deleting it from your library and re-downloading it. This can often resolve issues with corrupted files.... ⇲
 
Payments issue

Difficulties in finding how to buy books

Fix: To buy books, navigate to the 'Store' section within the app. If you are having trouble finding it, try using the search function to look fo... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
86.4%

Bad experience
9.6%

Neutral
4.0%

~ from our NLP analysis of 9,510 combined software ratings.

 Switch to these Alternatives:
Audiobooks HQ - audio books
LibriVox Audio Books
Kobo Books
Audiobooks.com: Get audiobooks
Chirp Audiobooks
Everand: Ebooks and audiobooks
Barnes & Noble NOOK
Storytel - Audiobooks Library
eBook Search - download books
50000 Books, Audiobooks: Libby

 Private Data Google Play Books & Audiobooks collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Diagnostics