fix problems on Chirp Audiobooks [iphone]

—— Run into issues on Chirp Audiobooks? Get help pending when official support gets back to you!

Chirp Audiobooks

Info:

company: Pubmark Inc.

: https://support.chirpbooks.com/

: www.chirpbooks.com

Chat with our AI-based Chirp Audiobooks Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Cannot buy books in the app

Fix: 1. Use the Website: If purchasing in the app is not available, visit the Chirp Audiobooks website through your browser to buy books and then... »»

4% of users had this problem

App is glitchy

Fix: 1. Restart the App: Close the Chirp Audiobooks app completely by swiping it away in the app switcher. Then, reopen the app to see if the gli... »»

0% of users had this problem

Freezing issue

App freezes

Fix: 1. Force Close the App: Double-tap the home button or swipe up from the bottom of the screen (for iPhones without a home button) to view ope... »»

Bugs issue

Track numbers and chapter numbers do not match

Fix: 1. Check for Updates: Ensure that you have the latest version of the app, as updates may fix discrepancies in track and chapter numbering. 2... »»

Syncing issue

Loses place in the book

Fix: 1. Enable Background App Refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for Chirp Audiobooks. This can... »»

Storage issue

Difficult to manage large library

Fix: 1. Create Collections: If the app allows, create collections or folders to categorize your audiobooks by genre, author, or status (e.g., 'To... »»

UI issue

Cannot view collections in the app

Fix: 1. Check App Settings: Go to the app settings to see if there is an option to enable or view collections. Sometimes, this feature may be hid... »»

Network issue

Requires internet to access downloaded books

Fix: 1. Check Download Status: Ensure that the books are fully downloaded. Sometimes, partial downloads may still require internet access. 2. Ena... »»

Downloads issue

Download function fails intermittently

Fix: 1. Check Wi-Fi Connection: Ensure you have a stable internet connection when downloading books. Switch to a different Wi-Fi network if neces... »»

Audio issue

Audio quality issues

Fix: 1. Check Volume Settings: Ensure that your device's volume is turned up and not muted. Also, check the app's audio settings for any enhancem... »»

Inconsistent playback quality

Fix: 1. Check Internet Connection: If streaming, ensure you have a stable internet connection. For downloaded books, ensure they are fully downlo... »»

Customization issue

Limited sorting options by author

Fix: 1. Use Search Function: Instead of sorting, use the search bar to find audiobooks by author quickly. 2. Create Custom Lists: If the app allo... »»

Crashes issue

App crashes when jumping to different parts of the book

Fix: 1. Update the App: Ensure you are using the latest version of the app, as updates often fix stability issues. 2. Restart the Device: Sometim... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.6%

Neutral

2.8%

Bad experience

1.6%

~ from our NLP analysis of 68,176 combined software ratings.

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Private Data Chirp Audiobooks collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics