fix problems on CloudLibrary [iphone]

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cloudLibrary
Info:
company: OCLC
: https://yourcloudlibrary.com
: yourcloudlibrary.com
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Search issue

Search function is ineffective

Fix: 1. Make sure you are using specific keywords or phrases when searching. 2. Try using filters if available, such as genre or author, to narro... ⇲
 
Crashes issue

cloudLibrary crashes on launch

Fix: 1. Force close the app and restart your iPhone as described above. 2. Check for updates for both the app and your iPhone's iOS. 3. If the ap... ⇲
 
UI issue

Pages skip or do not turn correctly

Fix: 1. Try tapping the edge of the screen to turn pages instead of swiping. 2. Restart the app to see if this resolves the issue. 3. Check for a... ⇲

Interface is confusing

Fix: 1. Spend some time exploring the app's settings and help sections to familiarize yourself with its features. 2. Look for any tutorials or gu... ⇲

Highlighting and text selection are problematic

Fix: 1. Ensure you are using the latest version of the app, as updates may fix these issues. 2. Try tapping and holding on the text to see if the... ⇲

Footnotes are not accessible

Fix: 1. Check if there is a specific method to access footnotes in the app, such as tapping on the footnote number. 2. Restart the app to see if... ⇲

Difficulties with large print books

Fix: 1. Check if the app has a setting to adjust text size or view options for large print books. 2. Restart the app to see if this resolves the... ⇲
 
Syncing issue

Loses last read position

Fix: 1. Ensure that you are connected to the internet when reading, as the app may need to sync your last read position. 2. Try logging out and b... ⇲

Inconsistent access to saved titles

Fix: 1. Ensure you are logged into the same account across all devices. 2. Restart the app to refresh your library. OR 1. If access remains in... ⇲
 
Downloads issue

Download errors occur frequently

Fix: 1. Check your internet connection to ensure it is stable. 2. Try restarting the app and attempting the download again. 3. If the download fa... ⇲

Requires multiple attempts to download books

Fix: 1. Ensure your internet connection is stable and strong. 2. Restart the app and try downloading the book again. OR 1. If the issue persis... ⇲

Inability to borrow or save books due to system errors

Fix: 1. Restart the app and try again. 2. Check for any updates to the app that may fix system errors. OR 1. If the problem continues, conside... ⇲
 
Settings issue

Sleep timer feature is unreliable

Fix: 1. Check if the sleep timer feature is enabled correctly in the app settings. 2. Restart the app to see if this resolves the issue. OR 1.... ⇲
 
Glitches issue

Glitches when switching between portrait and landscape

Fix: 1. Restart the app to see if this resolves the glitch. 2. Check for any updates to the app that may address this issue. OR 1. If the glit... ⇲

cloudLibrary becomes increasingly glitchy over time

Fix: 1. Regularly clear the app's cache if the option is available. 2. Restart your iPhone periodically to free up memory and resources. OR 1.... ⇲
 
Compatibility issue

Limited availability of certain books

Fix: 1. Check if the book is available in your local library's collection or if it can be requested. 2. Use the app's search function to find sim... ⇲
 
Ads issue

Annoying pop-up messages interrupt reading

Fix: 1. Check the app's settings to see if there is an option to disable notifications or pop-ups. 2. Restart the app to see if this resolves the... ⇲
 
Customization issue

Lack of user-friendly features compared to competitors

Fix: 1. Familiarize yourself with the app's features by exploring the settings and help sections. 2. Look for any tutorials or guides available w... ⇲
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 what users are saying
Good experience
94.5%

Bad experience
2.9%

Neutral
2.6%

~ from our NLP analysis of 200,372 combined software ratings.

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 Private Data cloudLibrary collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location