fix problems on Storytel [iphone]

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Storytel - Audiobooks Library
Info:
company: Storytel Sweden AB
: https://support.storytel.com/
: www.storytel.com
Chat with our AI-based Storytel Support
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UI issue

UX issues for older users

Fix: Adjust the font size and display settings on your iPhone to make text easier to read. Go to Settings > Display & Brightness > Text Size and... ⇲

No zoom on cover art

Fix: Take a screenshot of the cover art and use the Photos app to zoom in on the image. This is a workaround to view details of the cover art mor... ⇲

Navigation difficulties within the app

Fix: Familiarize yourself with the app's layout by exploring each section. Take note of where key features are located to improve navigation. O... ⇲
 
Search issue

Missing text search feature

Fix: Utilize the app's categories or genres to browse for books instead of searching. This can help you find titles that may not be easily search... ⇲
 
Customization issue

Inability to highlight text

Fix: Use a note-taking app to jot down important quotes or passages while listening. You can pause the audiobook and write down your thoughts or... ⇲

Lack of chapter selection

Fix: Use the playback speed feature to navigate through the audiobook more quickly. This can help you skip to different sections more efficiently... ⇲

No 10-second rewind/forward buttons

Fix: Use the playback speed feature to adjust the speed of the audiobook, allowing you to listen to sections more quickly or slowly as needed.... ⇲
 
Compatibility issue

No CarPlay support

Fix: Use Bluetooth to connect your iPhone to your car's audio system. This allows you to play audiobooks through your car speakers without CarPla... ⇲

No streaming options for TV or AirPlay

Fix: Use an HDMI adapter to connect your iPhone to your TV for playback. This allows you to listen to audiobooks through your TV speakers. OR... ⇲
 
Login issue

Login issues after account creation

Fix: Ensure that you are entering the correct email and password. If you forgot your password, use the 'Forgot Password' feature to reset it. O... ⇲
 
Payments issue

Subscription access problems

Fix: Check your subscription status in the app settings. If it shows as active, try logging out and back in to refresh your account status. OR... ⇲
 
Support issue

Difficulties in contacting customer support

Fix: Check the app's help or FAQ section for common issues and solutions. This may provide answers without needing to contact support. OR Look... ⇲
 
Audio issue

Low audio volume

Fix: Check the volume settings on your iPhone. Go to Settings > Sounds & Haptics and adjust the volume slider. Also, ensure that the app's volume... ⇲
 
Syncing issue

Offline bookmarking limitations

Fix: Use a note-taking app to keep track of where you left off in an audiobook. Write down the title and timestamp for easy reference when you re... ⇲
 
Updates issue

Inconsistent app performance after updates

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, find Storytel, and select 'Offload App'. This can help improve perfor... ⇲
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 what users are saying
Good experience
93.7%

Bad experience
3.6%

Neutral
2.7%

~ from our NLP analysis of 8,195 combined software ratings.

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 Private Data Storytel collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Storytel Unlimited (Turkey): $4.99 1 account, listen & read as much as you want
  2. Storytel Unlimited (Mexico): $8.49 Access to our full library
  3. Storytel Unlimited (UAE): $9.99 Access to our full library
  4. Storytel Unlimited (India): $3.49 Access to our full library
  5. Storytel Unlimited (SA): $7.99 Access to our full library
  6. Storytel Unlimited (Egypt): $5.49 Access to our full library
  7. Storytel Unlimited (Colombia): $5.99 Access to our full library
  8. Storytel Unlimited (Poland): $7.99 1 account, listen & read as much as you want
  9. Storytel Unlimited (Bulgaria): $7.99 Access to our full library
  10. Storytel Unlimited (Turkey): $4.99 1 account, listen & read as much as you want