fix problems on Kobo Books [iphone]

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—— Run into issues on Kobo Books? Get help pending when official support gets back to you!

Kobo Books
Info:
company: Rakuten Kobo Inc.
: http://www.kobo.com/help
: www.kobo.com
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Settings issue

Inconsistent application of settings

Fix: Ensure that you are saving your settings after making changes. After adjusting any settings, look for a 'Save' or 'Apply' button and confirm... ⇲

Sleep timer sometimes ignores settings

Fix: Ensure that you are setting the sleep timer correctly. Double-check the timer settings before starting playback to confirm they are applied.... ⇲
 
Audio issue

Audiobooks randomly stop playing

Fix: Check your device's battery saver settings. Sometimes, battery optimization can interfere with app performance. Go to Settings > Battery and... ⇲

Text-to-speech reader pauses frequently

Fix: Check your device's accessibility settings. Go to Settings > Accessibility > Spoken Content and adjust the speaking rate and other settings... ⇲
 
UI issue

Missing control bar after update

Fix: Try restarting the app. Close the Kobo app completely by swiping it away in the app switcher, then reopen it to see if the control bar reapp... ⇲

Page turning process is cumbersome

Fix: Check the app settings for page-turning options. You may find options for swipe gestures or tap settings that can make turning pages easier.... ⇲

Usability issues with app layout

Fix: Explore the app settings for any layout customization options. Some apps allow you to change the layout or theme to improve usability. OR... ⇲

Page turning requires multiple taps

Fix: Check the app settings for page-turning sensitivity. Adjusting these settings may help reduce the number of taps needed to turn a page. OR... ⇲

Navigating back to previous page is difficult

Fix: Use the back button or gesture (if available) to navigate back to the previous page. Familiarize yourself with the navigation options in the... ⇲
 
Bugs issue

Highlighting feature ends too early

Fix: When highlighting, ensure you are tapping and holding the text until the highlight option appears, then drag to select the desired text. Thi... ⇲

Duplicate entries in book database

Fix: Check for any updates to the app that may address this issue. Go to the App Store and see if an update is available. OR Manually delete d... ⇲

Kobo Books is buggy and requires frequent restarts

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and improve performance. Check the App Store for updates.... ⇲
 
Compatibility issue

Cannot listen on computer

Fix: Use the Kobo desktop app if available, as it may support audiobook playback. Download it from the Kobo website and log in to your account to... ⇲
 
Customization issue

Limited sorting options for books

Fix: Explore the app's settings to see if there are any sorting options available. You may be able to sort by author, title, or recently added.... ⇲

No option to change page count view

Fix: Explore the app settings to see if there are any options for changing the page count view. Some apps allow you to toggle between different v... ⇲

No archive folder for read books

Fix: Create a collection or shelf within the app to manually organize your read books. This can serve as an archive until a dedicated feature is... ⇲
 
Glitches issue

Glitchy highlighting feature

Fix: Try clearing the app's cache if the option is available in the settings. This can help resolve any temporary glitches affecting the highligh... ⇲
 
Freezing issue

Kobo Books freezes during highlighting

Fix: Close any other apps running in the background to free up memory. Double-tap the home button and swipe away other apps to improve performanc... ⇲

Kobo Books often freezes when switching back

Fix: Close other apps running in the background to free up memory, which may help reduce freezing when switching back to the Kobo app. OR Try... ⇲
 
Syncing issue

Collections syncing issues

Fix: Ensure you are connected to a stable Wi-Fi network, as syncing issues can occur with poor connectivity. Check your internet connection and t... ⇲
 
Loading issue

Annotations slow down loading

Fix: Try reducing the number of annotations in a single book. If possible, consolidate your notes or delete unnecessary annotations to improve lo... ⇲
 
Search issue

Search function for titles is broken

Fix: Check your internet connection, as a poor connection can affect the search function. Ensure you are connected to a stable network. OR Try... ⇲
 
Login issue

Cannot log into account after reinstalling

Fix: Double-check your login credentials to ensure they are correct. If you have forgotten your password, use the 'Forgot Password' option to res... ⇲
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 what users are saying
Good experience
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Bad experience
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~ from our NLP analysis of 23,493 combined software ratings.

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 Private Data Kobo Books collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Diagnostics